Customer Service Representative - State Farm Agent Team Member

Davecosper; Town of Florida (NY); On-site; USD 38,500 - 69,000; Full time

Benefits offered by this job

Bonus based on performance

Tuition assistance

Paid time off

Simple IRA

Growth potential

Job summary

A State Farm Agent Team in Dunedin, FL is seeking a Customer Service Representative to build customer relationships and promote insurance products. Ideal candidates should have sales experience, excellent communication skills, and a willingness to learn. This role offers a competitive salary ranging from $38,500 to $69,000 annually, along with various benefits including bonuses and educational assistance.

Qualifications

• Sales experience in retail or similar setting preferred.
• Excellent communication and interpersonal skills.
• Detail-oriented and organized, capable of multi-tasking.

Responsibilities

• Establish and maintain customer relationships.
• Provide accurate and friendly customer service.
• Market appropriate products based on customer needs.

Skills

Sales experience

Excellent interpersonal skills

Excellent communication skills

Self-motivated

Detail oriented

Ability to work in a team environment

Education

Property and Casualty license (must obtain)

Life and Health license (must obtain)

Tools

Windows operating system

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Dunedin, FL

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Tuition assistance

Position Overview

State Farm Insurance Agent located in Dunedin, Florida is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Dave Cosper State Farm Insurance, you will build and develop customer relationships within the community to promote State Farm products including auto, home, bank, health and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive…

• Simple IRA
• Salary plus commission/bonus
• Team Bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Able to learn computer functions
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain, we provide all licensing fees)
• Life and Health license (must be able to obtain, we provide all licensing fees)
• Courses on ethical and customer centered sales practices will be required
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
• Must be available to work the following schedule 8:30am to 5:00pm daily

If you are motivated to succeed and can see yourself in this role, please contact our office; you can email us or phone us at [phone], please ask for my manager, Ally. We will follow up with you on the next steps in the interview process.

Compensation $38,500.00 – $69,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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