Customer Service Representative - State Farm Agent Team Member

Bradley Welborn; Tomball (TX); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Health insurance

Job summary

Bradley Welborn - State Farm Agent is seeking a Customer Service Representative to deliver exceptional client experiences within a growing insurance agency in Tomball, TX. You will handle inquiries, assist with policy changes, process claims, and maintain accurate records as part of a team focused on trust and community service.

The role includes sales expectations, advancement opportunities, and benefits such as health insurance and paid time off.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish required.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication

Interpersonal skills

Detail-oriented

Multitask

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Tomball - TX

Replies within 24 hours

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Health insurance

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Bradley Welborn - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Our work is not just about providing insurance; it’s about building trust, fostering security, and supporting a future where everyone can thrive with confidence.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Please note, this role does have sales expectations and should not be applied for if you are not comfortable having sales conversations.

Compensation $35,000.00 - $60,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in Tomball - TX

Replies within 24 hours

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development
• Health insurance

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Bradley Welborn - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates. Our work is not just about providing insurance; it’s about building trust, fostering security, and supporting a future where everyone can thrive with confidence.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish required

Please note, this role does have sales expectations and should not be applied for if you are not comfortable having sales conversations.

Compensation $35,000.00 - $60,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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