Customer Service Representative - State Farm Agent Team Member

Chris Ahles; Roseville (MN); Sur place; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Simple IRA

Licensing paid by agency

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Company parties

Résumé du poste

Chris Ahles - State Farm Agent is seeking a Customer Service Representative - State Farm Agent Team Member in Roseville, MN, to deliver timely, accurate information and exceptional customer service. You will handle inquiries, guide clients through policies, and support on insurance-related matters.

The role emphasizes responding to inquiries via multiple channels, assisting with changes and renewals, and maintaining records with empathy and professionalism.

Qualifications

• Excellent communication and interpersonal skills.
• Experience in customer service, preferably in insurance industry.
• Attention to detail with strong problem-solving abilities.
• Ability to handle challenging situations with empathy and professionalism.
• Proficient in computer applications and CRM software.

Responsabilités

• Respond promptly to customer inquiries via phone, email, and live chat.
• Provide information about insurance policies, coverage details, and claims processes.
• Assist clients with policy changes, updates, and renewals.
• Investigate and resolve customer issues or concerns with empathy and professionalism.
• Maintain accurate and up-to-date customer records.

Connaissances

Exceptional communication and interper

Customer service experience

Detail-oriented

Empathy and professionalism

CRM software proficiency

Formation

High school diploma or equivalent; college degree a plus

Description du poste

Customer Service Representative - State Farm Agent Team Member

Full Time in Roseville - MN

Replies within 24 hours

• Simple IRA


• Licensing paid by agency


• Bonus based on performance


• Health insurance


• Opportunity for advancement


• Paid time off


• Signing bonus

Company Overview

Chris Ahles - State Farm Agent, a prominent player in the insurance industry, is seeking dedicated and customer-focused individuals to join our team as Customer Service Representative - State Farm Agent Team Member. Committed to delivering exceptional service, we provide a collaborative work environment that values teamwork, professionalism, and ongoing development.

Job Description

As an Customer Service Representative - State Farm Agent Team Member, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters. Your primary responsibilities will include

• Responding promptly to customer inquiries via phone, email, and live chat.


• Providing information about insurance policies, coverage details, and claims processes.


• Assisting clients with policy changes, updates, and renewals.


• Investigating and resolving customer issues or concerns with empathy and professionalism.


• Maintaining accurate and up-to-date customer records.

Qualifications

• Exceptional communication and interpersonal skills.


• Previous experience in customer service, preferably in the insurance industry.


• Detail-oriented with strong problem-solving abilities.


• Ability to handle challenging situations with empathy and professionalism.


• Proficient in computer applications and customer relationship management (CRM) software.

Requirements

• High school diploma or equivalent; college degree is a plus.


• Knowledge of insurance regulations and industry practices (training will be provided).


• Ability to adapt to a fast-paced work environment.


• Strong organizational and time-management skills.


• Willingness to participate in ongoing training and professional development.

Chris Ahles - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds. Compensation $45,000.00 - $65,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in Roseville - MN

Responsive recruiter Replies within 24 hours

Benefits

• Simple IRA


• Licensing paid by agency


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Health insurance


• Opportunity for advancement


• Paid time off


• Signing bonus


• Training & development


• Company parties

Company Overview

Chris Ahles - State Farm Agent, a prominent player in the insurance industry, is seeking dedicated and customer-focused individuals to join our team as Customer Service Representative - State Farm Agent Team Member. Committed to delivering exceptional service, we provide a collaborative work environment that values teamwork, professionalism, and ongoing development.

Job Description

As an Customer Service Representative - State Farm Agent Team Member, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters. Your primary responsibilities will include

• Responding promptly to customer inquiries via phone, email, and live chat.


• Providing information about insurance policies, coverage details, and claims processes.


• Assisting clients with policy changes, updates, and renewals.


• Investigating and resolving customer issues or concerns with empathy and professionalism.


• Maintaining accurate and up-to-date customer records.

Qualifications

• Exceptional communication and interpersonal skills.


• Previous experience in customer service, preferably in the insurance industry.


• Detail-oriented with strong problem-solving abilities.


• Ability to handle challenging situations with empathy and professionalism.


• Proficient in computer applications and customer relationship management (CRM) software.

Requirements

• High school diploma or equivalent; college degree is a plus.


• Knowledge of insurance regulations and industry practices (training will be provided).


• Ability to adapt to a fast-paced work environment.


• Strong organizational and time-management skills.


• Willingness to participate in ongoing training and professional development.

Chris Ahles - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds. Compensation $45,000.00 - $65,000.00 per year

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