Customer Service Representative - State Farm Agent Team Member

State Farm; Pasadena (TX); On-site; USD 40,000 - 70,000; Full time

Job summary

A leading insurance agency in Pasadena is seeking an outgoing Insurance Agent to join their team. In this role, you will build relationships with clients while promoting various insurance products. With a focus on customer service and continued growth, this position offers salary plus commission, paid time off, and opportunities for advancement.

Benefits

Salary plus commission/bonus

Paid time off (vacation and personal/sick days)

Valuable experience

Growth potential and opportunity for advancement

Qualifications

• Excellent communication skills - written, verbal, listening.
• Self-motivated and detail-oriented.
• Proactive in problem-solving with a dedication to customer service.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options using a needs-based review.

Skills

Communication

Problem Solving

Customer Service

Teamwork

Bilingual - Spanish preferred

Education

Property and Casualty license

Life and Health license

Job description

Position Overview

State Farm Insurance Agent located in Pasadena, TX is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Eric Gibson - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Bilingual - Spanish preferred
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.