Customer Service Representative - State Farm Agent Team Member

Myneighbordaniel; Oak Park (IL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Myneighbordaniel seeks a Customer Service Representative - State Farm Agent Team Member in Oak Park, Illinois. In this full-time role, you will enhance customer experiences by answering inquiries, assisting with policy changes, and processing claims. Desired candidates should possess strong communication skills, attention to detail, and previous customer service experience. Compensation ranges from $40,000 to $50,000 annually, and benefits include flexible scheduling and training opportunities.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Oak Park

Responsive recruiter Replies within 24 hours

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in 2012 and has built a strong reputation for serving our customers and community. The founder, Daniel Andrade, is a State Farm agent whose family connection introduced him to the industry and led him to build his own agency. The agency is led by a graduate of UCLA and a proud husband and parent of two. The agency actively participates in community initiatives within the Oak Park School District.

Role Description

As a Customer Service Representative - State Farm Agent Team Member, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information
• Assist customers with policy changes and updates
• Process insurance claims and follow up with customers
• Maintain accurate records of customer interactions

Qualifications

• Communication and interpersonal skills
• Detail-oriented and able to multitask
• Previous customer service experience preferred

Compensation $40,000.00 - $50,000.00 per year