Customer Service Representative - State Farm Agent Team Member

Teridigrande; Morris Plains (NJ); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Teridigrande is looking for a Customer Service Representative - State Farm Agent Team Member in Morris Plains, New Jersey. You will provide exceptional customer experiences that contribute to the growth of a successful insurance agency.

This role involves answering customer inquiries, assisting with policy changes, processing insurance claims, and maintaining accurate records. Candidates should have strong communication skills, attention to detail, and prior customer service experience is a plus.

Qualifications

• Excellent communication and interpersonal skills.
• Attention to detail and ability to multitask.
• Prior experience in a customer service role is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Teri Digrande - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.