Customer Service Representative - State Farm Agent Team Member

Agent Morgan Parker; Longmont (CO); On-site; USD 28,000 - 34,000; Part time

Benefits offered by this job

Training & development

Bonus based on performance

Flexible schedule

Free food & snacks

Job summary

Morgan Parker Insurance Agency in Longmont, CO is seeking a part-time Customer Service Representative to assist customers and support agency growth.

As a State Farm independent contractor agent, you'll provide friendly, timely, professional service across channels and work with the team to meet customer needs.

Qualifications

• Strong commitment to providing exceptional customer service.
• Excellent communication and interpersonal skills.
• Friendly, professional, and positive attitude.
• Detail-oriented with strong organizational skills.
• Ability to multitask and manage priorities effectively.
• Comfortable working with customers by phone and other communication channels.
• Previous customer service experience is preferred.

Responsibilities

• Build and maintain strong customer relationships through friendly, responsive service.
• Assist customers with questions, requests, and account service needs.
• Follow up with customers as needed to ensure a positive experience.
• Maintain accurate and organized records of customer interactions.
• Collaborate with agency team members to address customer needs efficiently.
• Provide professional and courteous service in every customer interaction.

Skills

Customer service

Communication

Organization

Multitasking

Phone support

Job description

Customer Service Representative - State Farm Agent Team Member

Part Time in Longmont - CO

• Bonus based on performance
• Free food & snacks

Customer Service Representative

Morgan Parker Insurance Agency

Are you friendly, dependable, and passionate about helping others? Do you enjoy building relationships and providing excellent customer service? If so, a position with Morgan Parker Insurance Agency, a State Farm independent contractor agent, could be a great fit for you.

State Farm agents are independent contractors who market State Farm insurance and financial services products.

As a Customer Service Representative with Morgan Parker Insurance Agency, you’ll play an important role in creating positive experiences for our customers and supporting the continued growth of our agency.

We’re looking for someone who is organized, attentive to detail, and genuinely enjoys helping people. In this role, you’ll assist customers with questions and service needs, work closely with other agency team members, and help ensure customers receive friendly, timely, and professional support.

Responsibilities

• Build and maintain strong customer relationships through friendly, responsive service.
• Assist customers with questions, requests, and account service needs.
• Follow up with customers as needed to ensure a positive experience.
• Maintain accurate and organized records of customer interactions.
• Collaborate with agency team members to address customer needs efficiently.
• Provide professional and courteous service in every customer interaction.

Qualifications

• Strong commitment to providing exceptional customer service.
• Excellent communication and interpersonal skills.
• Friendly, professional, and positive attitude.
• Detail-oriented with strong organizational skills.
• Ability to multitask and manage priorities effectively.
• Comfortable working with customers by phone and other communication channels.
• Previous customer service experience is preferred.

Compensation $20.00 - $25.00 per hour

Benefits

• Training & development
• Bonus based on performance
• Flexible schedule
• Free food & snacks

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