Customer Service Representative - State Farm Agent Team Member

Marinelly Toro-Mejia - State Farm Agent; Denver (CO); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Life Insurance

Health benefits after 1 year

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Marinelly Toro-Mejia - State Farm Agent in Denver, Colorado, is seeking a Customer Service Representative to provide exceptional customer experiences. This role involves answering inquiries, assisting with policy changes, and processing claims while maintaining accurate records.

The ideal candidate will have strong communication skills, attention to detail, and a background in customer service. The position offers health benefits, a competitive salary, and opportunities for advancement.

Qualifications

• Strong communication and interpersonal skills are essential.
• Must be detail-oriented and capable of multitasking.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Customer service experience

Job description

Benefits

• Life Insurance
• Monday-Friday 9:00-5:00pm
• Health benefits after 1 year
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Marinelly Toro-Mejia - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.