Customer Service Representative - State Farm Agent Team Member

Neal Peterson - State Farm Agent; Circle Pines (MN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Hourly Plus Commission

License Reimbursement

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Neal Peterson - State Farm Agent is seeking a Customer Service Representative to enhance customer relationships and support the agency's growth. You will be responsible for providing excellent customer experiences by resolving inquiries and coordinating with team members.

The ideal candidate is detail-oriented, customer-focused, and has previous experience in customer service. This role offers opportunities for advancement and contributes to a positive community impact.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Detail-oriented and adept at multitasking.
• Prior customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Benefits

• Hourly Plus Commission
• License Reimbursement
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Neal Peterson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred