Customer Service Representative - State Farm Agent Team Member

Champlininsurance; Champlin (MN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

License reimbursement

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Tony Hoaglund - State Farm Agent in Champlin, MN is seeking a dedicated Customer Service Representative to join a close-knit team. The role focuses on delivering exceptional customer service, handling inquiries, and maintaining accurate records to support a growing insurance business.

As part of the State Farm agency, you will engage with the community, assist clients with licensing and development opportunities, and contribute to a positive team environment.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Multitasking

Record keeping

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Champlin - MN

Replies within 24 hours

• Opportunity for advancement
• Paid time off
• 401(k)
• Bonus based on performance

ABOUT OUR AGENCY
I opened my agency in January 2012 and currently lead a close-knit team of four. Before becoming a State Farm agent, I built my career in banking and financial services. I’m a graduate of Grand View University and a former college athlete. Outside of the office, I’m a proud dad of two boys and spend much of my time coaching football, baseball, and basketball.
Giving back to kids in our community is especially important to me. In addition to coaching local youth sports, I run Agents4Kids, a nonprofit dedicated to supporting children in need. The values I’ve learned through athletics and coaching—teamwork, accountability, resilience, and helping others succeed—are also a big part of how I lead our agency.
Our agency offers a 401(k), paid time off, licensing reimbursement, professional development, team-building events, and team outings. We also place a strong emphasis on work-life balance and creating an environment where people can build successful careers while still prioritizing life outside of work.
Our office is family-oriented, supportive, and built around strong teamwork. Our motto is “Control the controllables!” We focus our energy on what we can influence, maintain a positive mindset, and keep moving forward. I’m looking for great team players who are ready to contribute, grow, and support the people around them. If you want to be part of a team that works hard, develops together, and makes a difference in the community, we’d love to meet you.

ROLE DESCRIPTION

As a Customer Service Representative with Tony Hoaglund - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $55,000.00 - $75,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in Champlin - MN

Responsive recruiter Replies within 24 hours Benefits

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY
I opened my agency in January 2012 and currently lead a close-knit team of four. Before becoming a State Farm agent, I built my career in banking and financial services. I’m a graduate of Grand View University and a former college athlete. Outside of the office, I’m a proud dad of two boys and spend much of my time coaching football, baseball, and basketball.
Giving back to kids in our community is especially important to me. In addition to coaching local youth sports, I run Agents4Kids, a nonprofit dedicated to supporting children in need. The values I’ve learned through athletics and coaching—teamwork, accountability, resilience, and helping others succeed—are also a big part of how I lead our agency.
Our agency offers a 401(k), paid time off, licensing reimbursement, professional development, team-building events, and team outings. We also place a strong emphasis on work-life balance and creating an environment where people can build successful careers while still prioritizing life outside of work.
Our office is family-oriented, supportive, and built around strong teamwork. Our motto is “Control the controllables!” We focus our energy on what we can influence, maintain a positive mindset, and keep moving forward. I’m looking for great team players who are ready to contribute, grow, and support the people around them. If you want to be part of a team that works hard, develops together, and makes a difference in the community, we’d love to meet you. Compensation $55,000.00 - $75,000.00 per year

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