Customer Service Representative - State Farm Agent Team Member

Tony Rhoades - State Farm Agent; Bowling Green (KY); On-site; USD 45,000 - 80,000; Full time

Benefits offered by this job

Commission/bonus

Paid time off

Flexible hours

Growth opportunities

Job summary

Tony Rhoades - State Farm Agent in Bowling Green, KY is seeking a Customer Service Representative to build customer relationships and promote State Farm products including auto, home and life insurance. You will gain experience in an agent's office with potential to become a State Farm agent yourself.

The role offers salary plus commission/bonus, paid time off, flexible hours, and growth opportunities within the agency.

Qualifications

• Sales experience preferred
• Track record of meeting sales goals/quotas preferred
• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Experience with Windows

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about insurance and billing.
• Work with the agent to meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market products/services.
• Maintain a strong work ethic with a total commitment to success each day.

Skills

Sales experience

Interpersonal skills

People-oriented

Organizational skills

Self-motivated

Detail oriented

Teamwork

Multi-tasking

Presentation skills

Education

Associate's degree or higher

Tools

Windows

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Full Time • Bowling Green - KY

Position Overview

Do you have aspirations to run your own business? If so, you may want to consider working in the office of Tony Rhoades - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. This position will allow you to experience working in an agent's office and to explore the opportunity to become a State Farm agent yourself.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Experience in a variety of computer applications, particularly Windows
• Ability to work in a team environment
• Ability to multi-task
• Ability to make presentations to potential customers
• Ability to conduct interviews in the office and in customer's home or business
• Knowledge of financial services products
• Banking experience preferred
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Associate's degree or higher required

Compensation

$45,000.00 - $80,000.00 per year

Looking for the skills and confidence to run a business in the future?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Bowling Green, KY.

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none