Customer Service Representative - Remote - 50k-60k / Year

Spade Recruiting USA; Des Moines (IA); Remote; USD 35,000 - 50,000; Full time

Job summary

A leading recruiting firm in the United States seeks enthusiastic, self-driven individuals to provide outstanding service to clients. This fully remote position involves managing customer inquiries, distributing enrollment materials, and assisting with policy explanations. Ideal candidates will appreciate a healthy work-life balance and benefit from full training and competitive compensation.

Benefits

Full training provided

100% work from home

Competitive compensation

Paid weekly along with earned bonuses

Career advancement opportunities

Full benefits after 3 months

Values a healthy work-life balance

Responsibilities

• Distribute all benefit enrollment materials and determine eligibility.
• Handle incoming customer service calls.
• Dispatch incoming customer phone calls.
• Accept customer calls and return customer inquiries.
• Respond to client requests for coverage.
• Create and explain individualized policies.
• Work with management teams to stay updated.

Job description

We’re looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day, providing outstanding service and product knowledge.

Duties :

• Distribute all benefit enrollment materials and determine eligibility.
• Handle incoming customer service calls.
• Dispatch incoming customer phone calls.
• Accept customer calls and return customer inquiries.
• Respond to client requests for coverage while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.

Job Benefits :

• Full training provided.
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance.