Customer Service Representative / Remote

American Income Life Insurance Company; Rockford (IL); Remote; USD 40,000 - 60,000; Full time

Job summary

A leading supplemental benefits company in Rockford is seeking dedicated Benefits Representatives. The successful candidate will provide excellent customer service, answer questions about coverage, and develop a knowledge base of products. Ideal applicants have previous customer service or sales experience and strong communication skills. The role offers hands-on training, weekly pay, and bonuses, with opportunities for remote work.

Benefits

Hands on training

Weekly pay

Bonuses

Residual income

Company paid trips

Qualifications

• Previous experience in customer service, sales, or related fields.
• Ability to build rapport with clients.
• Excellent written and verbal communication skills.

Responsibilities

• Helping customers by providing product and service information.
• Answer customer questions regarding their coverage.
• Develop and maintain a knowledge base of products and services.

Skills

Customer service skills

Sales experience

Positive demeanor

Communication skills

Job description

We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Benefits Representatives with ambitious goals.

Responsibilities:

• Helping customers by providing product and service information
• Answer customer questions regarding their coverage
• Develop and maintain a knowledge base of the evolving products and services
• Regularly review these agreements in an effort to develop a more cost-effective plan

Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

What are we looking for in a candidate?

• A sharp individual with an entrepreneurial mindset
• An individual that is a team player and works well under pressure
• An individual with professional communication skills

Benefits

• Hands on training
• Weekly pay
• Bonuses
• Residual income
• Company paid trips
• Remote

Apply now to learn more about what we do and how you can be a part of our team today!