Customer Service Representative - Remote

TEKsystems; Florida (OH); Remote; USD 35,000 - 50,000; Full time

Job summary

A major telecommunications company is seeking a Customer Service Representative for a remote position. Responsibilities include answering calls, scheduling service requests, and providing office support. Ideal candidates should have strong communication skills and be detail-oriented. Applicants must be authorized to work in the U.S. and should possess strong computer skills.

Qualifications

• Applicants must be authorized to work in the United States.
• Strong computer skills are required.

Responsibilities

• Answering the phone and scheduling service requests.
• Directing all incoming calls.
• Dispatching technician as needed.
• Office support when required.

Skills

Strong communication skills

Detail oriented

Strong computer skills

Ability to work accurately in a fast paced environment

Great multi-tasker

Punctual and dependable

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Customer Service Representative - Remote

Job Description

Verizon is looking for Customer Service Representative.

Responsibilities

• Answering the phone and scheduling service requests
• Directing all incoming calls
• Dispatching technician as needed
• Office support when required
• Scanning, filing, etc as needed

Requirements

• Strong computer skills -- including Microsoft Office product, ex. Word, Excel, Outlook, etc.
• Ability to work accurately in a fast paced environment
• Great multi-tasker
• Strong communication skills
• Punctual and dependable
• Detail oriented

Applicants Must Be Authorized to work in United States and must be a Verizon subscriber