Customer Service Representative - Remote

InsuraTec; Cambridge (MA); Remote; USD 10,000 - 60,000; Full time

Job summary

A growing insurance company is seeking motivated individuals for a remote customer service role. Responsibilities include managing client accounts, providing exceptional customer support, and selling insurance solutions. Candidates should have strong communication skills and be self-motivated. No prior experience is necessary, and training will be provided. Enjoy flexible hours and commission-based compensation.

Benefits

Commission-based compensation

Flexible hours

Remote work opportunity

No cold calling

Qualifications

• No prior experience required; training will be provided.
• Must obtain a Life Insurance License.
• Self-motivated and driven to succeed.
• Excellent communication and interpersonal skills.
• Ability to work independently and remotely.

Responsibilities

• Manage client accounts, ensuring they have the right insurance coverage.
• Build and maintain strong client relationships.
• Proactively engage with clients to ensure their satisfaction.
• Provide excellent customer support and resolve issues promptly.
• Offer insurance solutions and promote benefits of coverage.

Skills

Communication skills

Interpersonal skills

Self-motivation

Job description

Location: Remote (Work From Home)

Job Type: Full Time Only

Are you a motivated and self-driven individual looking to kickstart your career in the financial services industry? Do you have a passion for helping clients find the insurance coverage they need while providing exceptional customer service? InsuraTec Services Group is seeking dedicated individuals like you to join our remote customer service team!

Key Responsibilities

• Account Management: Manage client accounts, ensuring they have the right insurance coverage for their needs.
• Client Management: Build and maintain strong client relationships to understand their insurance requirements.
• Client Retention: Proactively engage with clients to ensure their satisfaction and address any concerns.
• Client Support: Provide excellent customer support, answering inquiries and resolving issues promptly.
• Insurance Sales: Offer insurance solutions to clients, promoting the benefits of our coverage options.
• Financial Planning: Assist clients in planning their financial security through insurance products.
• Sales Strategy: Implement effective sales strategies to meet and exceed sales targets.

Qualifications

• No prior experience required; training will be provided.
• Must obtain a Life Insurance License.
• Self-motivated and driven to succeed.
• Excellent communication and interpersonal skills.
• Ability to work independently and remotely.
• Commitment to maintaining transparency and integrity in all interactions.

Benefits

• Commission-based compensation.
• Flexible hours and schedule for a healthy work-life balance.
• Marketing support and leads-driven approach.
• No cold calling or door-to-door sales.
• Remote work opportunity with a virtual office environment.
• Entry-level position with room for growth and advancement.
• Opportunities for financial planning and underwriting queries.

If you are ready to embark on an exciting career journey, providing valuable insurance solutions and excellent customer service while enjoying the flexibility of remote work, we encourage you to apply today.

At InsuraTec Services Group, we value diversity, integrity, and relentless dedication to our clients. Join us in making a positive impact on individuals and families by securing their financial future through our comprehensive insurance options.

InsuraTec Services Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.