Customer Service Representative-Pharmacy MTM Services- Temporary- WFH

Talentify.io; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare services company is seeking a Customer Service Representative for Pharmacy MTM Services. This temporary position offers competitive pay, remote work flexibility, and opportunities for career advancement. The role involves handling calls, supporting pharmacists, and ensuring compliance with privacy regulations. Ideal candidates will have a high school diploma and customer service experience, with a preference for certified pharmacy technicians.

Benefits

Comprehensive training

Work-from-home privileges

Career advancement opportunities

Qualifications

• Minimum 1 year of customer service and/or call center experience.
• Certified pharmacy technician preferred.

Responsibilities

• Complete calls efficiently to meet call center performance metrics.
• Support pharmacists with comprehensive medication reviews.
• Maintain patient information and records in the pharmacy system.

Skills

Communication

Organizational Skills

Interpersonal Skills

Education

High School Diploma

Job description

Customer Service Representative-Pharmacy MTM Services- Temporary- WFH

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Temporary position with a competitive pay rate of $17.00/hr
- Opportunity for career advancement and growth within the organization
- Remote work flexibility with work-from-home privileges
- Comprehensive training provided to ensure best-in-class service
- Supportive work environment focused on high-quality customer service
- Regular opportunities to engage in quality improvement activities

What to Expect (Job Responsibilities):
- Complete calls efficiently to meet call center key performance metrics
- Receive inbound and make outbound calls to members, pharmacies, and physicians
- Support pharmacists with comprehensive medication reviews
- Maintain patient information and records in the pharmacy computer system
- Ensure compliance with HIPAA and organizational procedures for privacy and confidentiality

What is Required (Qualifications):
- Completion of High School Diploma or equivalent
- Minimum 1 year of customer service and/or call center experience
- Excellent organizational, interpersonal, and communication skills
- Certified pharmacy technician preferred

How to Stand Out (Preferred Qualifications):
- Experience in a healthcare-related customer service role
- Familiarity with pharmaceutical care and medication therapy management protocols

#HealthcareServices #CustomerService #RemoteWork #CareerGrowth #PharmacySupport

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.