Customer Service Representative - (Part-Time & Seasonal)

Amrize; Apple Valley (MN); On-site; USD 30,000 - 40,000; Part time

Job summary

A leading construction solutions provider is seeking a part-time Customer Service Representative in Apple Valley, Minnesota. This role involves coordinating onsite logistics and ensuring effective communication with customers and dispatch teams. Candidates should have a high school diploma and relevant experience in the construction industry, with strong organizational skills and attention to detail. Competitive salary and various benefits are offered.

Benefits

Competitive salary

Medical, Dental, Disability and Life Insurance

Paid time off & paid holidays

Paid Parental Leave

Educational Assistance Program

Qualifications

• High School Graduate / GED or equivalent experience.
• Five years related experience in the construction or concrete industry, with dispatch experience preferred.
• Strong interpersonal and customer service skills.

Responsibilities

• Plan and coordinate onsite logistics with customers and delivery trucks.
• Maintain safety and adhere to environmental policies.
• Other duties as needed.

Skills

Interpersonal skills

Customer service skills

Logistical planning

Organizational skills

Communication skills

Fluent in Spanish

Education

High School Graduate / GED

Tools

Computer proficiency

Job description

Amrize is building North America. From bridges and railways to data centers, schools, offices and homes, our solutions are inside the buildings and infrastructure that connect people and advance how we live.

As the partner of choice for professional builders, we offer advanced branded solutions from foundation to rooftop. Wherever our customers are, whatever their job, we’re ready to deliver. Our 19,000 colleagues work across 1,000 sites supported by an unparalleled distribution network. Infrastructure, commercial and residential, new build, repair and refurbishment: We’re in every construction market.

Job Overview

Join our amazing team and contribute as a: Customer Service Representative - (Part-Time & Seasonal)

ABOUT THE ROLE
Amrize is recruiting for a Part-time Customer Service Representative. (Part-Time & SEASONAL)

Responsibilities

• Plan, direct, organize, coordinate and control the onsite logistics with the customer, sales representatives and Amrize concrete delivery trucks
• Other duties as circumstances warrant
• Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors

Requirements

• High School Graduate / GED or equivalent experience
• Five years related experience in the construction or concrete industry consistent with the position; of which one or two years of dispatch experience preferred
• Must have strong interpersonal and customer service skills and be able to effectively communicate with customers, dispatchers and drivers to facilitate accomplishment of the job (Fluent in Spanish a plus)
• Must have excellent logistical, planning and leadership abilities
• Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.
• Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment (PPE), including but not limited to respirators.
• Proficient on the Computer
• Organized and strong attention to details

What We Offer

• Competitive salary
• Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
• Medical, Dental, Disability and Life Insurance
• Holistic Health & Well-being programs
• Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
• Vision and other Voluntary benefits and discounts
• Paid time off & paid holidays
• Paid Parental Leave (maternity & paternity)
• Educational Assistance Program
• Dress for your day

Amrize North America Inc. takes pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state or local law.