Customer Service Representative – Part-time – Leesburg Palm Plaza – 2 Positions Available

Florida Sheriffs Youth Ranches; Leesburg (FL); On-site; USD 17,047 - 24,280; Part time

Job summary

Florida Sheriffs Youth Ranches is seeking a Customer Service Representative primarily responsible for checkout procedures and assisting customers in the Thrift Store. This role involves cash register operation, sorting, pricing, and presenting items for sale.

The ideal candidate should possess a high school diploma or GED and have strong customer service skills. The position offers a wage of $15.00/hour for 18 hours a week and requires a valid Florida Driver License. Email Michael Hall at [e-mail] for more details.

Qualifications

• Ability to read and interpret safety rules and operating manuals.
• Ability to perform basic arithmetic operations.
• Ability to work in retail store operations.

Responsibilities

• Operate cash registers and assist customers.
• Ensure store cleanliness and presentation.
• Sort, clean, and price merchandise for sale.

Skills

Customer service

Cash handling

Retail operations

Inventory management

Education

High school diploma or GED

Tools

Cash register

General office equipment

Job description

SUMMARY

The Customer Service Representative is primarily responsible for performing check out procedures, assisting customers and assisting in sorting, pricing and arranging the items in the Thrift Store in a suitable manner for marketing to the public.

The Customer Service Representative is directly responsible to the Thrift Store Manager.

This position is eligible for overtime pay.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Operates cash registers in a professional manner.
2. Assists customers promptly and courteously.
3. Ensures cleanliness in the store.
4. Sorts, cleans, and prices merchandise to be sold.
5. Displays merchandise in a pleasing and marketable manner.
6. Represents the Florida Sheriffs Youth Ranches and Sheriffs Ranches Enterprises in a positive manner to donors, customers, and the general public and provides exceptional customer service.

EDUCATION AND EXPERIENCE REQUIREMENTS

The person filling this position must have a high school diploma or GED.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

1. Must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedural manuals; ability to write routine reports and correspondence; ability to speak effectively with individuals and small groups.
2. Must have the ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals, compute rate, ratio, and percentage.
3. Must have the ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form; ability to deal with problems involving several concrete variables in standardized situations.
4. Must have a working knowledge of cash register and general office equipment.
5. Must have the ability to meet customers and/or donors in a friendly, courteous, and professional manner.
6. Must have a working knowledge of retail store operations, including sales, customer service, inventory, and pricing.
7. Must have the ability to produce a high quantity and quality of work.
8. Must have the ability to plan and organize work and meet deadlines.
9. Must have a valid Florida Driver License and be able to maintain a safe driving record consistent with agency policy.

PHYSICAL REQUIREMENTS

The physical requirements described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is occasionally stooping, kneeling, crouching or crawling, while regularly standing, walking, sitting, listening, talking, using hands/fingers, climbing or balancing, and reaching with hands and arms.

The employee is required to regularly lift up to 50 pounds. Specific vision requirements for this position include close, distance, color and peripheral vision.

WORKING CONDITIONS

Work is generally performed in a retail sales environment. The employee regularly works in wet, humid, outdoor conditions and occasionally works near moving mechanical parts. The noise level of the work environment is usually moderate in nature.

SALARY

$15.00/hour - 18 Hours

DEADLINE TO APPLY

Open until filled.

CONTACT

Michael Hall, Thrift Store Manager III, [e-mail]