Customer Service Representative, Part-Time

Valley Health System; United States; On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

Zero-Deductible Health Plan

Dental and vision insurance

Generous Paid Time Off

Tuition Assistance

Retirement Savings Match

Robust Employee Assistance Program

Wellness program

Job summary

Valley Health System in the United States seeks a Customer Service Representative (CSR) in the Purchasing department. The CSR serves as the primary liaison to Valley Health System divisions and affiliated networking facilities, implementing SunHealth programs and negotiated agreements.

The role focuses on addressing inquiries, ensuring clear communication of contracts and services, and supporting cost-effective procurement for patient care across the network.

Qualifications

• High school diploma required; AS degree in Business or related field preferred.
• Five years healthcare experience preferred in a hospital setting.

Responsibilities

• Serve as the purchasing department's primary liaison to all Valley Health System divisions and affiliate facilities.
• Implement programs including SunHealth committed programs and negotiated agreements; manage new/deleted supplies.
• Identify and resolve customer questions and concerns; ensure communications to appropriate parties.

Skills

Customer service

Healthcare experience

Communication

Education

High school diploma

AS degree in Business or related field

Job description

As one of the nation's Top 15 Health Systems, recognized by Premier and Modern Healthcare, Valley Health is a place where excellence, compassion, and purpose come together. This distinction reflects our commitment to exceptional patient care, clinical quality, and the caregivers who make it all possible.

Job Title

Customer Service Representative (CSR)

Department

PURCHASING - 108331 Worker Sub Type Regular Work Shift First Shift (United States of America)

Pay Range

$18.96 - $25.59

Job Description

The Customer Service Representative (CSR) is the purchasing department's primary liaison to all Valley Health System divisions and affiliate networking facilities. The CSR will implement programs which include: SunHealth committed programs, other negotiated agreements, new/deleted supplies, and identification and resolution of concerns or questions the customer may have assuring communications to appropriate parties. The overall goal is to provide cost effective services, assuring that contracts and services offered are effectively communicated and utilized to the greatest extent possible by Valley Health System.

Education

Position requires a minimum of a high school diploma and ideally, an AS degree in Business or related field preferred.

Experience

At least five years experience in health care, hospital setting preferred.

FLSA Classification

Non-exempt

Physical Demands

Physical Demands 6 A

Benefits

In addition to a competitive salary, our most popular benefits for full-time employees include:

• Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program
• Health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development.
• Discounts to on-campus dining, and more.

Company Culture

At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally.

Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it!