Customer Service Representative (Overnight) - Store #98

Parker Management; United States; On-site; USD 26,000 - 36,000; Full time

Job summary

Parker's Kitchen is seeking a Customer Service Representative to deliver fast, accurate, and friendly service while supporting store leadership in day-to-day operations.

The role requires handling cash and age-restricted sales, maintaining store cleanliness, stocking shelves, and ensuring compliance with safety and policy standards. Flexible availability, including nights, weekends, and holidays, is essential.

Qualifications

• Experience in customer service or retail.
• Ability to handle cash and age-restricted sales.
• Adherence to policies and safety regulations.
• Reliable transportation and flexible availability.

Responsibilities

• Deliver fast, accurate, and friendly service and resolve issues promptly.
• Handle cash transactions, fuel transactions, and other retail duties.
• Ensure compliance with store policies and safety regulations.
• Stock and replenish inventory; maintain cleanliness; assist leadership as needed.

Skills

Customer service

Cash handling

Attention to detail

Multitasking

Communication

Job description

As a Customer Service Representative at Parker's Kitchen, you will provide fast, accurate, and friendly service, while helping store leadership maintain store-side operations, ensuring an exceptional experience for every customer, all while upholding the high standards Parker’s Kitchen is known for.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Customer Service:

• Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally.
• Speak honestly and act with integrity, upholding company values at all times.

Cash Handling & Transactions:

• Handle cash transactions, fuel transactions, and other retail shift duties as assigned.
• Responsible for alcohol, tobacco, lottery sales, and other age-regulated products.

Operational Duties:

• Ensure compliance with company policies, procedures, and safety regulations across all store activities.
• Attention to detail while multitasking.
• Stock and replenish inventory throughout the store, including food and beverage areas, to ensure products and supplies are consistently in stock.
• Perform all store housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash, to maintain a clean and organized environment.
• Assist the store leader with additional tasks as needed.

REQUIREMENTS:

• Must be 18 years of age or older to work in store operations.
• Must be 16 years of age to work in kitchen operations
• Must have reliable transportation.
• Flexible availability is required, including nights, weekends, and holidays.

PHYSICAL REQUIRMENTS:

• Ability to stand for extended periods, ranging from 8 to 10 hours.
• Ability to push or pull up to 50 pounds.
• Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds
• Comfortable working in environments with wet floors, temperature fluctuations, and loud noise levels.