Customer Service Representative (Overnight) - Store #92

Parker Management; Guyton (GA); Presencial; USD 17.000 - 25.000; Jornada completa

Descripción de la vacante

Parker's Kitchen in Georgia is seeking a Customer Service Representative to provide fast, accurate, and friendly service while supporting store leadership and ensuring an exceptional customer experience.

Responsibilities include handling cash and transactions, stocking inventory, maintaining cleanliness, and complying with company policies. Flexible availability nights, weekends, and holidays is required. The role emphasizes teamwork and integrity to uphold Parker's Kitchen standards.

Formación

• Must be 18+ to work in store operations.
• Must be 16+ to work in kitchen operations.
• Must have reliable transportation.
• Flexible availability including nights, weekends and holidays.
• Ability to stand for extended periods.

Responsabilidades

• Deliver exceptional customer service by addressing needs and resolving issues promptly.
• Speak honestly and act with integrity, upholding company values at all times.
• Handle cash transactions, fuel transactions, and other retail shift duties as assigned.
• Responsible for alcohol, tobacco, lottery sales, and other age-regulated products.
• Ensure compliance with company policies, procedures, and safety regulations across all store activities.
• Attention to detail while multitasking.
• Stock and replenish inventory throughout the store, including food and beverage areas.
• Perform all store housekeeping duties, including cleaning, dusting, sweeping, mopping, and trash.
• Assist the store leader with additional tasks as needed.
• Foster a collaborative learning environment by sharing expertise and assisting in the development of others.

Conocimientos

Customer service

Cash handling

Attention to detail

Multitasking

Descripción del empleo

As a Customer Service Representative at Parker's Kitchen, you will provide fast, accurate, and friendly service, while helping store leadership maintain store-side operations, ensuring an exceptional experience for every customer, all while upholding the high standards Parker’s Kitchen is known for.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Customer Service:

• Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally.
• Speak honestly and act with integrity, upholding company values at all times.

Cash Handling & Transactions:

• Handle cash transactions, fuel transactions, and other retail shift duties as assigned.
• Responsible for alcohol, tobacco, lottery sales, and other age-regulated products.

Operational Duties:

• Ensure compliance with company policies, procedures, and safety regulations across all store activities.
• Attention to detail while multitasking.
• Stock and replenish inventory throughout the store, including food and beverage areas, to ensure products and supplies are consistently in stock.
• Perform all store housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash, to maintain a clean and organized environment.
• Assist the store leader with additional tasks as needed.
• Foster a collaborative learning environment by sharing expertise and assisting in the development of others.

REQUIREMENTS:

• Must be 18 years of age or older to work in store operations.
• Must be 16 years of age to work in kitchen operations
• Must have reliable transportation.
• Flexible availability is required, including nights, weekends, and holidays.

PHYSICAL REQUIRMENTS:

• Ability to stand for extended periods, ranging from 8 to 10 hours.
• Ability to push or pull up to 50 pounds.
• Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds
• Comfortable working in environments with wet floors, temperature fluctuations, and loud noise levels.