Customer Service Representative Mon, Fri, Sat and Sun

U-Haul; Phoenix (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

U-Haul is seeking a Customer Service Representative to assist customers with services and products. This role involves using U-Scan technology, managing rentals, and requires a valid driver’s license and a high school diploma. The position offers a supportive team environment, comprehensive benefits, and opportunities for career advancement.

Benefits

Comprehensive benefits package

Hiring bonus upon completion of training

Flexible work schedule

On-the-job training

Access to wellness programs

Qualifications

• Valid driver’s license with a good driving record required.
• Physical capability to move equipment weighing at least 50 lbs.
• Willingness to participate in ongoing training and education.

Responsibilities

• Assist customers with U-Haul products and services at the center.
• Utilize smartphone-based U-Scan technology for managing rentals.
• Move and hook up U-Haul trucks and trailers as needed.

Skills

Customer Service

Communication

Teamwork

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift operation (certification offered)

Job description

Customer Service Representative Mon, Fri, Sat and Sun

Employer Industry: Moving and Storage Services

Why consider this job opportunity:
- Salary up to $300 hiring bonus upon completion of training
- Opportunity for career advancement within a supportive team environment
- Comprehensive benefits package including health insurance, retirement plans, and discounts on various products and services
- Flexible work schedule with the potential for immediate employment
- On-the-job training provided through U-Haul University
- Access to wellness programs such as gym reimbursement and mental health support

What to Expect (Job Responsibilities):
- Assist customers with U-Haul products and services at the center
- Utilize smartphone-based U-Scan technology for managing rentals and inventory
- Move and hook up U-Haul trucks and trailers as needed
- Clean and inspect rental equipment, ensuring proper fluid levels
- Prepare rental invoices and handle equipment returns

What is Required (Qualifications):
- Valid driver’s license with a good driving record
- High school diploma or equivalent
- Ability to work in a moderately risky environment with safety precautions
- Physical capability to move equipment weighing at least 50 lbs
- Willingness to participate in ongoing training and education

How to Stand Out (Preferred Qualifications):
- Previous experience in customer service or a related field
- Familiarity with operating forklifts (certification offered through U-Haul)
- Ability to work flexible hours, including weekends
- Interest in learning about vehicle maintenance and repairs
- Commitment to maintaining a nicotine-free lifestyle as part of the company culture

#MovingServices #CustomerService #CareerOpportunities #TrainingProvided #EmployeeBenefits

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About the company

U-Haul is an American moving equipment and storage rental company, based in Phoenix, Arizona, that has been in operation since 1945. U-Haul is the largest installer of permanent trailer hitches in the automotive aftermarket industry and is the largest retailer of propane in the U.S.

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