Customer Service Representative/Lot Attendant

U-Haul; Buffalo (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in moving and storage services is seeking dedicated individuals to join their team. This role offers a competitive hourly wage, bonuses upon training completion, and opportunities for career advancement. Employees enjoy a comprehensive benefits package, including health insurance and a 401(k) plan. The position involves assisting customers, managing equipment rentals, and ensuring safety in a supportive team environment. If you are ready to grow within a reputable company and provide excellent customer service, this opportunity is for you!

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Savings Plan

Employee Discounts

Training Programs

Hiring Bonus

Cash Bonus upon Training Completion

Qualifications

• Valid driver's license and good driving record required.
• Ability to lift equipment weighing a minimum of 50 lbs.

Responsibilities

• Assist customers with products and services at the center.
• Utilize technology to manage rentals and inventory.

Skills

Customer Service

Communication Skills

Physical Tasks

Education

High School Diploma or Equivalent

Tools

Smartphone Technology

Forklift

Job description

Employer Industry: Moving and Storage Services

Why consider this job opportunity:
- Salary up to $15.62 per hour
- $100 hiring bonus and a $300 cash bonus upon successful completion of training
- Opportunities for career advancement and growth within the organization
- Comprehensive benefits package including health insurance, dental, vision, and a 401(k) savings plan
- Supportive team environment with on-the-job education and training
- Discounts on various products and services, including Apple and Dell

What to Expect (Job Responsibilities):
- Assist customers inside and outside the employer's center with products and services
- Utilize smartphone-based technology to manage rentals and inventory
- Move and hook up trucks and trailers as needed
- Clean and inspect equipment, including checking fluid levels
- Prepare rental invoices and handle equipment returns

What is Required (Qualifications):
- Valid driver's license and ability to maintain a good driving record
- Minimum educational requirement: High school diploma or equivalent
- Ability to perform physical tasks such as moving equipment weighing a minimum of 50 lbs.
- Willingness to follow safety precautions in a work environment with moderate risks
- Availability to participate in ongoing education through the employer's training programs

How to Stand Out (Preferred Qualifications):
- Experience in customer service or retail environments
- Familiarity with rental equipment or automotive services
- Ability to drive a forklift (certification offered upon employment)
- Willingness to obtain certification for filling propane (training provided)
- Strong communication skills and a friendly demeanor

#CustomerService #JobOpportunity #MovingServices #CareerGrowth #EmployeeBenefits

About the company

U-Haul is an American moving equipment and storage rental company, based in Phoenix, Arizona, that has been in operation since 1945. U-Haul is the largest installer of permanent trailer hitches in the automotive aftermarket industry and is the largest retailer of propane in the U.S.