Customer Service Representative Logistics

Manpower, Inc.; Suffolk (VA); On-site; USD 22,000 - 31,000; Full time

Job summary

Manpower, Inc. is seeking a Customer Service Representative Logistics for a temporary, full-time position in Suffolk, VA. You will support the logistics team by handling load data, communicating with drivers, and updating account managers on status.

The ideal candidate has at least 1 year of logistics experience, a high school diploma, and solid written reports skills. Join a structured, professional environment with opportunities for growth.

Qualifications

• At least 1 year of logistics experience.
• General knowledge of the transportation industry.
• High school diploma or equivalent.
• Experience writing routine reports and correspondence.
• The ability to apply common sense understanding to carry out instructions in written, verbal, or diagram form.

Responsibilities

• Maintain customer profile information and enter loads from customer tenders into the Freight Optimizer system
• Update account managers on problem loads and actions taken; inform receivers and customers on load status
• Monitor daily pickups and deliveries to ensure timely and intact arrivals
• Take check calls from drivers, ensuring loads will deliver on time; validate load data prior to marking loads delivered for accounting
• Investigate product overages, shortages, damages, and complete necessary documentation

Education

High school diploma or equivalent

Job description

Customer Service Representative Logistics

• Reference Number: 5897798
• Published Date: 09/23/2026
• Job Type: Temporary
• Industry: Administration and Support
• Hours: Full Time

Our client, a leading logistics and transportation organization, is seeking a Customer Service Representative Logistics to join their team. As a Customer Service Representative Logistics, you will be part of the Logistics Support Department supporting the operations team. The ideal candidate will have strong communication skills, attention to detail, and a proactive approach, which will align successfully in the organization.

Job Title: Customer Service Representative Logistics

Pay Range: $19.00

Shift: 11:30 AM - Close

What's the Job?

• Maintain customer profile information and enter loads from customer tenders into the Freight Optimizer system
• Update account managers on problem loads and actions taken; inform receivers and customers on load status
• Monitor daily pick-ups and deliveries to ensure timely and intact arrivals
• Take check calls from drivers, ensuring loads will deliver on time; validate load data prior to marking loads delivered for accounting
• Investigate product overages, shortages, damages, and complete necessary documentation

What's Needed?

• At least 1 year of logistics experience
• General knowledge of the transportation industry
• High school diploma or equivalent
• Experience writing routine reports and correspondence
• The ability to apply common sense understanding to carry out instructions in written, verbal, or diagram form

What's in it for me?

• Opportunities to develop your logistics and customer service skills
• Engagement with a dynamic and supportive team environment
• Potential for career growth within the organization
• Work in a structured and professional setting
• Contribute to efficient logistics operations that impact the company's success

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)