Customer Service Representative Levis Commons

S&G Stores; Bowling Green (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Customer Service Representative to support store operations and ensure a positive shopping experience. This role involves providing exceptional customer service, maintaining store cleanliness, and ensuring compliance with company policies. The ideal candidate will thrive in a retail environment, demonstrating leadership and integrity while handling transactions and promoting a welcoming atmosphere. Join a dynamic team where your contributions directly impact sales and customer satisfaction, and enjoy the opportunity to work flexible shifts in a vibrant store setting.

Qualifications

• Ability to lift up to 50 pounds occasionally and 10 pounds frequently.
• Retail experience preferred for effective customer service.

Responsibilities

• Provide excellent customer service and greet all customers.
• Ensure compliance with company policies and maintain store appearance.
• Process transactions efficiently and respond to emergencies.

Skills

Customer Service Leadership

Cash Handling

Retail Experience

Job description

Position: Customer Service Representative Levis Commons

Location: Bowling Green, OH

Job Id: 959

# of Openings: 4

Summary: Directly supports the store manager, making sure the store runs efficiently and follows all laws and policies while also helping to maximize sales and maintain asset control.

Responsibilities:

1. Provide excellent customer service leadership to all customers.
2. Acknowledge/Greet all customers that come into the store.
3. Ensure that all company policies are being followed.
4. Promote and maintain a clean and organized store appearance inside and out.
5. Efficiently process both cash and card transactions with integrity.
6. Ensure all merchandising and marketing programs are implemented properly, including maintaining plan-o-gram integrity and appropriate sign placement.
7. Ensure foodservice products are fresh and appealing by rotating products appropriately and removing out-of-date products.
8. Monitor store activities to ensure that transactions are taking place in the proper manner.
9. Respond quickly to all emergencies for the safety and security of customers and employees, notifying the appropriate individuals.

Requirements:

1. Able to occasionally lift 50 pounds.
2. Able to frequently lift objects up to 10 pounds.
3. Able to stand for an entire shift.
4. Ability to periodically handle routine physical tasks such as climbing, squatting, kneeling, pushing, and/or pulling.
5. Comfortable working in intermittent temperatures for short periods of time (e.g., in the store, outside, and in the cooler).
6. Available to work various shifts and days of the week as required by the retail environment, including weekends, evenings, and busy periods/holidays.
7. Retail experience is preferred.