Customer Service Representative I - NJ

AnazaoHealth; Mount Laurel Township (NJ); On-site; USD 36,000 - 60,000; Full time

Job summary

A leading pharmacy is seeking a Customer Service Representative I in Mount Laurel, NJ, focusing on patient support and order processing. The role entails managing customer inquiries, ensuring data accuracy, and providing product information, with an emphasis on maintaining quality and compliance in a fast-paced environment.

Benefits

401(k)

Health insurance coverage for you and dependents

Paid holidays

Paid Time Off (PTO)

Volunteer Paid Time Off

Qualifications

• Minimum one year of relevant experience required.
• Ability to follow safety rules and procedures.
• Ability to read and interpret operating instructions.

Responsibilities

• Answer customer calls to process prescription orders and handle inquiries.
• Verifies and updates patient information as needed.
• Ensures security of Protected Health Information.

Skills

Strong communication skills

Detail oriented

Organized

Intermediate computer skills

Education

High school diploma or GED

Current NJ Pharmacy Technician License

Job description

Join to apply for the Customer Service Representative I - NJ role at AnazaoHealth

4 days ago Be among the first 25 applicants

Join to apply for the Customer Service Representative I - NJ role at AnazaoHealth

Who we are

AnazaoHealth is a specialty compounding pharmacy focusing on Wellness, Pain Management and Nuclear Medicine. Founded in 1997, we have been focusing on leading the future of compounding. Patient safety and quality is and has always been our primary concern.

We have a 30,000-square-foot 503B FDA-Registered Outsourcing Facility in Las Vegas and a 46,000-square-foot traditional 503A compounding pharmacy in Tampa.

AnazaoHealth compounds preparations for Age Management, Weight Management, IV Therapy, Sexual Health, Vitamin Injections, Hormone Replacement, Hair Care Solutions, Aesthetics and more.

Summary

About the job

Answers telephone, interacts with customers, and record information on a computer for customer service by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Duties and responsibilities may vary depending on the department to which position incumbent is assigned.

• Answer customer calls to process prescription orders and handle inquiries about billing, order status, delivery, and other information
• Provides product information, product literature, and customer ordering status
• Call patients for their monthly refills or clarification on orders, ie address or birth date
• Receives and processes prescriptions via fax, mail and ERX
• Verifies and/or updates the accuracy of patient information, i.e., address, allergies, etc.
• Ensures security of Protected Health Information as per HIPAA requirements
• Processes payment: credit card; when appropriate
• Understand the different state’s regulations
• Create a refill request via fax or ERX
• May serve as a role model for the purposes of training new personnel
• Maintains a clean, orderly work environment
  
  

Note: The above statements describe the general nature and level of the work being performed and are not an exhaustive list of all responsibilities of an employee in this job. Job duties can change at any time as directed by management. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Set yourself apart

Qualified Candidates Will Have

• Current NJ Pharmacy Technician License
• High school diploma or general education degree (GED)
• At least one-year related experience and/or training, or equivalent combination of education and experience
• Strong communication skills, be organized, and detail oriented
• Intermediate computer skills
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals
• Enthusiastic, professional, and self-directed interest
  
  

What's on offer?

AnazaoHealth offers competitive salaries and a comprehensive benefit package to include 401(k), health insurance coverage for you and your dependents, paid holidays, PTO, and Volunteer Paid Time Off.

Ready for the challenge?

Please include salary requirements. No phone calls, please. We are not accepting agency referrals for this position.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Pharmaceutical Manufacturing

Referrals increase your chances of interviewing at AnazaoHealth by 2x

Get notified about new Customer Service Representative jobs in Mt. Laurel, NJ.

Customer Service Manager, Control Center

Client Service Representative: Day, Mid, and Overnight Shifts

Mount Laurel, NJ $18.00-$30.00 7 months ago

Customer Service Representative - State Farm Agent Team Member

Blackwood, NJ $36,000.00-$50,000.00 4 months ago

Customer Service Representative - State Farm Agent Team Member

Philadelphia, PA $45,000.00-$55,000.00 4 months ago

Customer Communication Dispatch II Coordinator - Part Time/Remote

Camden, NJ $71,700.00-$103,000.00 1 week ago

Philadelphia, PA $18.00-$18.00 2 months ago

Customer Relations Representative - State Farm Agent Team Member

Philadelphia, PA $45,000.00-$50,000.00 3 months ago

Remote Customer Support Rep - $60-$70k (SaaS Support, CRM)

Philadelphia, PA $60,000.00-$70,000.00 2 weeks ago

Core Crew (Front Desk & Sales) - Rittenhouse, PA

Philadelphia, PA $18.00-$22.00 4 weeks ago

Core Crew (Front Desk & Sales) - Marlton, NJ

Philadelphia, PA $28.00-$30.00 2 weeks ago

Guest Service Representative (Part-time)

Core Crew (Front Desk & Sales) - Center City, PA

Customer Service Representative - Remote

Philadelphia, PA $12.00-$14.00 6 months ago

West Berlin, NJ $15.00-$17.00 6 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.