Customer Service Representative – Hotel Reservations (Remote)

Destination Knot; Georgia; Remote; USD 45,000 - 65,000; Full time

Job summary

A hospitality company is seeking a Customer Service Representative for hotel reservations to assist clients in booking and managing their stays from home. The ideal candidate will excel in communication, possess strong hospitality skills, and have basic computer proficiency. This remote role offers a flexible schedule, training, and performance-based income possibilities.

Benefits

Flexible remote schedule

Training and access to booking tools

Supportive team culture

Travel discounts and perks

Qualifications

• Strong communication and hospitality skills.
• Professional and detail-oriented with self-motivation.
• Basic computer proficiency and reliable internet.

Responsibilities

• Help clients choose and book hotel accommodations.
• Provide details on amenities, pricing, and availability.
• Manage reservation changes and maintain accurate records.
• Communicate professionally via phone, email, and messaging.

Skills

Strong communication skills

Hospitality skills

Detail-oriented

Self-motivated

Job description

Customer Service Representative – Hotel Reservations (Remote)

Destination Knot | Remote (U.S.-Based)

About the Role:

Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service—all from your home office.

Key Responsibilities:

• Help clients choose and book hotel accommodations
• Provide details on amenities, pricing, and availability
• Manage reservation changes and maintain accurate records
• Communicate professionally via phone, email, and messaging

Qualifications:

• Strong communication and hospitality skills
• Professional, detail-oriented, and self-motivated
• Basic computer proficiency and reliable internet
• Customer service or hospitality experience is a plus

What We Offer:

• Flexible remote schedule
• Training and access to booking tools
• Supportive team culture
• Income-earning possibilities based on performance
• Travel discounts and perks

Apply today and help clients plan their perfect stay with Destination Knot!

Salary: $45,000 - $65,000 a year