Customer Service Representative - Hotel Reservations (Remote)

Remote Jobs; Georgia (VT); Remote; USD 55,000 - 65,000; Full time

Job summary

A leading hospitality services company is seeking a remote customer service representative to assist clients with hotel bookings. The ideal candidate should possess strong communication skills and be detail-oriented. This position offers a salary of up to $65,000 per year, along with various travel perks and a flexible work schedule to ensure work-life balance.

Benefits

Flexible remote schedule

Travel discounts and perks

Access to training and booking tools

Supportive team culture

Qualifications

• Strong communication and hospitality skills are essential.
• Must be professional, detail-oriented, and self-motivated.
• Basic computer proficiency and reliable internet access required.

Responsibilities

• Assist clients in booking hotel accommodations.
• Provide detailed information regarding amenities and pricing.
• Manage reservation changes and keep accurate records.
• Communicate professionally with clients via multiple channels.
• Deliver exceptional customer service throughout the process.

Skills

Communication skills

Hospitality skills

Detail-oriented

Self-motivated

Customer service experience

Job description

Overview

Employer Industry: Hospitality and Travel Services

Why consider this job opportunity:

• Salary up to $65,000 a year
• Flexible remote schedule allowing for work-life balance
• Income-earning possibilities based on performance
• Access to training and booking tools for professional development
• Supportive team culture that fosters collaboration
• Travel discounts and perks for employees

Responsibilities

• Assist clients in choosing and booking hotel accommodations
• Provide information on amenities, pricing, and availability to clients
• Manage reservation changes and maintain accurate records
• Communicate professionally with clients via phone, email, and messaging
• Deliver exceptional customer service throughout the booking process

Qualifications

• Strong communication and hospitality skills
• Professional, detail-oriented, and self-motivated
• Basic computer proficiency and reliable internet access
• Customer service or hospitality experience is a plus

Preferred Qualifications

• Previous experience in customer service or hospitality roles

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