Customer Service Representative (Fort Pierce, FL)

FCC Environmental Services; Florida; On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical, vision and dental benefits

401K Matching

Paid Time Off

Job summary

FCC Environmental Services, LLC seeks an Office Support role to ensure efficient day-to-day operations and assist management and staff. You will handle inbound calls, prepare reports, and serve as a liaison for client accounts, resolving issues with accuracy and care.

Ideal candidates have 1–3 years in an office setting, strong Microsoft Suite skills, and attention to detail. Spanish language ability is a plus, and prior waste-industry exposure is beneficial.

Qualifications

• Must have 1–3 years in an office environment.
• Experience in the waste industry is a plus.
• Bi-lingual in Spanish is a plus; read, write and converse.

Responsibilities

• Answer all inbound calls in a courteous and professional manner.
• Prepare reports, memos, and documents using Word, Excel, and databases.
• Act as liaison for clients, resolving problems with accuracy and efficiency.
• Build sustainable relationships with customer accounts through open communication.
• Follow communication procedures, guidelines, and policies.
• Maintain proactive contact to support corporate and operational goals.
• Take on special projects as assigned.

Skills

Attention to detail

Customer service

Communication

Education

High School Diploma

Post-secondary education in business, computers, or office management is an asset

Tools

Microsoft Suite

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Position Summary

This role will ensure the efficient day-to-day operations of the office. This role will support the work of management and other staff.

Primary Duties And Responsibilities

• Answering all inbound calls in a courteous and professional manner
• Use of computer word processing, spreadsheet, and database software systems to prepare reports, memos, and documents.
• Act as a liaison for clients, while resolving problems that our customer accounts may face with accuracy and efficiency.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Follow communication procedures, guidelines, and policies.
• Maintains proactive contact and provides support to ensure corporate and operational goals are met.
• Special projects as assigned.

Required Experience

• 1-3 years of experience in an office environment.
• Experience in the waste industry is a plus.
• Bi-lingual in Spanish a plus; read, write and converse.
• Experience with Microsoft Suite is required.
• Strong attention to detail
• Prompt, professional, and dependable demeanor

Education

• High School Diploma
• Post-secondary education in business, computers, or office management is an asset

Benefits

• Competitive compensation packages
• Benefits - medical, vision and dental
• 401K Matching
• Paid Time Off
• Exceptional culture for career building

FCC Environmental Services, LLC operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best waste management professionals in the industry and develop this talent in an inspiring work environment.

FCC Environmental Services, LLC is proud to be an equal opportunity work place employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.