Customer Service Representative/Dispatcher

Glass Doctor®; Oklahoma City (OK); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a family-owned company that values quality craftsmanship and community involvement as a Customer Service Representative/Dispatcher. This role offers top pay and opportunities for advancement in a collaborative environment. You will handle customer interactions, manage work orders, and assist with scheduling while enjoying a great company culture that promotes work/life balance. If you have excellent communication skills and a professional demeanor, this is the perfect opportunity for you to make a difference in the community.

Benefits

Paid Time Off (PTO)

Paid Holidays

401k

Coaching and Training

Performance Incentives

Flexible Hours and Scheduling

Work/Life Balance

Great Company Culture

Health Benefit Program

Qualifications

• Prior sales experience is a plus.
• Knowledge of accounting or QuickBooks Online is a plus.

Responsibilities

• Handle incoming calls professionally and courteously.
• Perform marketing and sales functions to increase business.
• Assist with scheduling and routing of service professionals.

Skills

Computer literacy

Excellent communication skills

Organizational skills

Time management skills

Sales experience

Tools

QuickBooks Online

Job description

Customer Service Representative/Dispatcher

Join to apply for the Customer Service Representative/Dispatcher role at Glass Doctor.

Job Highlights

• Top pay! Great Company! Room for advancement!
• Paid Time Off (PTO)
• Paid Holidays
• 401k
• Coaching and Training
• Performance Incentives
• Flexible Hours and Scheduling
• Work/Life Balance
• Great Company Culture
• Strong Core Values

Benefits/Perks

• Health Benefit Program
• Other listed benefits

About Us

Glass Doctor is a family-owned company committed to quality craftsmanship and community involvement. We value your ideas and expertise, fostering a collaborative environment where your contributions make a difference.

Responsibilities

• Handle incoming calls professionally and courteously
• Perform marketing and sales functions to increase business
• Complete work orders, manage customer calls, respond to complaints
• Collect payments and follow up on missed payments
• Assist with scheduling and routing of service professionals
• Enter expenses into accounting software

Job Requirements

• Computer literacy with experience in business software and spreadsheets
• Excellent communication skills
• Good organizational and time management skills
• Professional appearance and demeanor
• Prior sales experience is a plus
• Knowledge of accounting or QuickBooks Online is a plus

Additional Information

Compensation: $15.00 - $18.00 per hour.

Note: Each franchise location is independently owned and operated. Employment terms vary by location, and Synergistic International LLC acts only as a listing platform, not as an employer.