Customer Service Representative Customer Service Customer Service Kenosha, Wisconsin 2025-06-18[...]

Uline; Kenosha (WI); On-site; Full time

Job summary

Uline seeks a Customer Service Representative at the Kenosha Branch to ensure an exceptional customer experience. This role involves processing orders, communication with customers, and provides a great opportunity for career growth with comprehensive employee benefits from day one.

Benefits

Complete health insurance coverage

401(k) with 6% employer match

Paid holidays and generous paid time off

Tuition Assistance Program

On-site fitness center

Affordable daily meal options from local restaurants

Qualifications

• High school diploma or equivalent.
• Prior customer service experience is a plus.

Responsibilities

• Process customer orders and inquiries.
• Communicate with customers over phone, email, and chat.
• Help customers navigate Uline's website.

Skills

Customer service

Communication

Education

High school diploma

Bachelor's degree (preferred)

Job description

Customer ServiceRepresentative

Pay from $24 to $29 per hour with significant growth and earning potential!

Includes $2 Shift Differential

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

Customer Service is the heartbeat of Uline! As a Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.

Position Responsibilities

• Process customer orders and inquiries in a collaborative call center using world-class technology.

• Communicate with customers over phone, email and chat.

• Help customers navigate Uline's website and online ordering.

• Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

Minimum Requirements

• High school diploma or equivalent. Bachelor's degree preferred.

• Prior customer service experience is a plus, but we’ll train you to provide legendary service for our customers!

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

• Multiple bonus programs.

• Paid holidays and generous paid time off.

• Tuition Assistance Program that covers professional continuing education.

Employee Perks

• Café featuring affordable daily meal options from local restaurants.

• On-site fitness center and beautifully maintained walking paths.

• Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

Uline is adrug-free workplace.

EEO/AA Employer/Vet/Disabled

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Our employees make the difference and we are committed to offering exceptional benefits and perks!Explore Uline.jobs to learn more!