Customer Service Representative (CSR) Sparta

Ochonline; Town of Islip (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Customer Service Representative to join their compassionate team. This role involves greeting patients, managing phone inquiries, and scheduling appointments, all while ensuring a smooth operation within the clinic. The ideal candidate will possess strong organizational and multitasking skills, along with a solid understanding of office procedures and healthcare insurance processes. This is a fantastic opportunity to contribute to a mission-driven organization committed to serving the community with respect and dignity.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k with company match

Up to 3.5 weeks of PTO

Qualifications

• High school diploma or equivalent required.
• Knowledge of Medicare, Medicaid, and third-party payors is essential.

Responsibilities

• Greet patients and answer phones.
• Schedule appointments and perform office support functions.

Skills

Knowledge of Medicare

Knowledge of Medicaid

Office procedures

Organizational skills

Multitasking

Education

High school diploma or equivalent

Tools

Office equipment

Job description

Job description

HEALTHY COMMUNITIES. COMPASSIONATE CARE. Ozarks Community Hospital in Sparta, MO has an immediate opening for a full-time Customer Service Representative within our Sparta Clinic.
ABOUT OUR HEALTH SYSTEM. Ozarks Community Hospital is a safety-net healthcare provider headquartered in Gravette, Arkansas, serving both urban and rural communities throughout the Ozarks. Our facilities include a hospital located in Gravette, Arkansas, and satellite clinics in Southwest Missouri and Northwest Arkansas. Ozarks Community Hospital is committed to providing patients with accredited Patient-Centered Medical Homes through rural health clinics and specialty services at clinics in Gravette, Arkansas, and Springfield, Missouri. Our specialty services include Pediatrics, Women’s Health, Diabetes Care, Hepatitis C, Urology, Geriatrics, Pain Management, and the FLAG (Fatty Liver and Goals) Clinic.
Our Mission: Ozarks Community Hospital and clinics are dedicated to providing exceptional healthcare and preventive services to all patients in an atmosphere of compassion, respect, and dignity, with a commitment to care for the underserved and to improve access to care.
Benefits include:

• Medical, Dental, and Vision Insurance
• Up to 3.5 weeks of PTO in the first year (40-hour work week)
• 401k with company match

Job Summary: Under the supervision of the department manager, the Customer Service Representative (CSR) is responsible for performing clinical, administrative, and office support functions in an assigned department or clinic. Responsibilities include greeting patients, answering phones, and scheduling appointments.
Requirements:

• High school diploma or equivalent
• Knowledge of Medicare, Medicaid, and third-party payors
• Successful work experience in a front office setting or clerical position
• Strong knowledge of office procedures and basic accounting principles
• Ability to effectively use and maintain office equipment
• BLS or Friends and Family certification preferred
• Excellent organizational and multitasking skills

OCH is an Equal Opportunity Employer