Customer Service Representative (CSR) Sparta

Ochonline; Missouri; On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in Missouri seeks a full-time Customer Service Representative to join their Sparta Clinic. The role involves greeting patients, managing calls, and scheduling appointments, all while ensuring exceptional service in a compassionate environment. Ideal candidates will have a high school diploma, experience in clerical roles, and strong organizational skills.

Benefits

Medical, Dental, and Vision Insurance

Up to 3.5 weeks of PTO in the first year

401k with company match

Qualifications

• Experience in a front office or clerical position.
• Knowledge of Medicare, Medicaid, and third-party payors.

Responsibilities

• Greet patients and answer phones.
• Schedule appointments and perform office support functions.

Skills

Organizational Skills

Multitasking

Education

High school diploma or equivalent

Job description

Job description

HEALTHY COMMUNITIES. COMPASSIONATE CARE. Ozarks Community Hospital in Sparta, MO has an immediate opening for a full-time Customer Service Representative within our Sparta Clinic.

ABOUT OUR HEALTH SYSTEM

Ozarks Community Hospital is a safety-net healthcare provider headquartered in Gravette, Arkansas, serving both urban and rural communities throughout the Ozarks. Our facilities include a hospital located in Gravette, Arkansas, and a number of satellite clinics in Southwest Missouri and Northwest Arkansas. We pride ourselves on providing patients with accredited Patient-Centered Medical Homes through rural health clinics and a broad range of specialty services at our provider-based clinics in Gravette, Arkansas, and Springfield, Missouri. Our specialty services include Pediatrics, Women’s Health, Diabetes Care, Hepatitis C, Urology, Geriatrics, Pain Management, and the FLAG (Fatty Liver and Goals) Clinic.

Our Mission

Ozarks Community Hospital and clinics are dedicated to providing exceptional healthcare and preventive services to all patients in an atmosphere of compassion, respect, and dignity. We are committed to caring for the underserved and improving access to care.

Benefits include

• Medical, Dental, and Vision Insurance
• Up to 3.5 weeks of PTO in the first year (based on a 40-hour work week)
• 401k with company match

Job Summary

Under the supervision of the department manager, the Customer Service Representative (CSR) is responsible for performing clinical, administrative, and office support functions in an assigned department or clinic. This includes greeting patients, answering phones, and scheduling appointments.

Requirements

• High school diploma or equivalent
• Knowledge of Medicare, Medicaid, and third-party payors
• Successful work experience in a front office or clerical position
• Strong knowledge of office procedures and basic accounting principles
• Ability to effectively use and maintain office equipment
• BLS or Friends and Family certification preferred
• Excellent organizational and multitasking skills

OCH is an Equal Opportunity Employer