Customer Service Representative (CSR)

NEU GLOBAL; New York (NY); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Uncapped commission

Full training provided

Supportive team

Growth path

Job summary

NEU GLOBAL LLC in New York City is hiring Customer Service Representatives to join our growing team. You will speak with customers by phone and email, answer questions about their service and accounts, and ensure every conversation ends with the customer taken care of.

No experience is required; we provide full training and a supportive team. Clear communication, a patient, positive attitude, and basic computer skills with a reliable internet connection are essential.

Qualifications

• Clear communication skills and a patient, positive attitude.
• Basic computer skills and reliable internet connection.
• Bilingual English and Spanish is a strong plus.

Responsibilities

• Answer customer calls and emails with a friendly, helpful attitude.
• Help customers with questions about their service and their account.
• Solve problems and follow up until the customer is all set.
• Keep customer notes updated after each conversation.

Skills

Clear communication

Patience

Bilingual English/Spanish

Job description

Company: NEU Global. Location: New York City. Type: Full time. . NEU Global is looking for Customer Service Representatives to join our growing team.. . Your job is simple: connect with our customers and help them. You will speak with customers by phone and email, answer their questions, help them with their service, and make sure every customer ends the conversation taken care of.. . No experience? No problem. We provide full training and a team that supports you while you learn.. .

What you will do:

• Answer customer calls and emails with a friendly, helpful attitude.
• Help customers with questions about their service and their account.
• Solve problems and follow up until the customer is all set.
• Keep customer notes updated after each conversation.

What we offer:

• Uncapped commission on top of your pay, your effort sets your ceiling.
• Full training provided, no experience needed.
• A supportive team that has your back while you grow.
• Real growth path as the company expands.

What you need:

• Clear communication skills and a patient, positive attitude.
• Basic computer skills and a reliable internet connection.
• Bilingual English and Spanish is a strong plus.

Experience: Not required
Languages: English – Advanced
Employment: Full-time
Starting time: Immediate start!

About NEU GLOBAL :

NEU GLOBAL LLC is a premiere distributor of a wide variety of product and services such as phone service, cable/satellite and more.