Customer Service Representative - Bilingual

Uline; Kenosha (WI); On-site; USD 60,000 - 80,000; Full time

Job summary

Uline is seeking a Bilingual Customer Service Representative to enhance our customer experience. With pay starting from $23 to $28 per hour and comprehensive benefits including health coverage from day one, this role is perfect for individuals aiming for job stability and growth in a reputable company. Successful candidates will be trained to ensure legendary service is delivered to every customer. Join us and experience the difference at Uline!

Benefits

Complete health insurance coverage

401(k) with 6% employer match

Paid holidays and generous paid time off

Tuition Assistance Program

Café with affordable meal options

On-site fitness center

Clean, modern facilities

Qualifications

• High school diploma or equivalent required; Bachelor's preferred.
• Prior customer service experience a plus; training provided.

Responsibilities

• Process customer orders and inquiries using world-class technology.
• Communicate with customers via phone, email, and chat.
• Help customers navigate Uline's website.

Skills

Customer service

Bilingual communication

Problem solving

Education

High school diploma or equivalent

Bachelor's degree

Job description

Pay from $23 to $28 pe r hour with significant growth and earning potential!

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.

24/7 operation - Various on-site shifts available.

Position Responsibilities

Process customer orders and inquiries in a collaborative call center using world-class technology.

Communicate with customers over phone, email and chat.

Help customers navigate Uline's website and online ordering.

Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

High school diploma or equivalent. Bachelor's degree preferred.

Prior customer service experience is a plus, but we’ll train you to provide legendary service for our customers!

Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

Paid holidays and generous paid time off.

Tuition Assistance Program that covers professional continuing education.

Café featuring affordable daily meal options from local restaurants.

On-site fitness center and beautifully maintained walking paths.

Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

Uline is a drug-free workplace.

EEO/AA Employer/Vet/Disabled

#LI-AP3

#LI-IL001

Our employees make the difference and we are committed to offering exceptional benefits and perks!Explore Uline.jobs to learn more!

About the company

Uline is a privately held American company which offers shipping and other business supplies.

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