Customer Service Representative Banking

iShare Inc; United States; À distance; USD 42 000 - 62 000; Plein temps

Résumé du poste

iShare Inc is seeking a Customer Service Representative for a 100% remote role in the United States. You will support customers with financial accounts, retirement plans, and life insurance, requiring clear communication and precise handling of transactions.

This position operates on a 24/7 rotational shift schedule. You will work with 401(k) retirement plans and life insurance products, providing knowledgeable guidance on investment products and market basics while ensuring high-quality

Qualifications

• 2–20 years of customer service experience in financial services.
• Hands-on experience with 401(k) and retirement plans.
• Experience servicing life insurance policies or products.
• Knowledge of investment products and the stock market.
• Experience handling customer accounts and financial transactions.
• Strong communication, problem-solving, and customer service skills.

Responsabilités

• Support customers with financial accounts, retirement plans, and life insurance.
• Resolve customer issues across rotational shifts.
• Handle financial transactions with accuracy and care.
• Maintain clear and professional communication with customers.

Connaissances

Customer service

Financial services

Communication skills

Problem solving

401(k) knowledge

Life insurance

Rotational shifts

Description du poste

Great Opportunity — 100% Remote! Hiring: Customer Service Representative | Banking Services

We’re looking for a Customer Service Representative who can support customers with financial accounts, retirement plans, and life insurance. The role requires clear communication, careful handling of transactions, and the ability to resolve customer issues across rotational shifts.

What you’ll bring

• 2–20 years of customer service experience in financial services, banking, retirement services, or life insurance
• Hands-on experience with 401(k) and retirement plans
• Experience servicing life insurance policies or products
• Knowledge of investment products and the stock market, including equities and securities
• Experience handling customer accounts and financial transactions
• Strong communication, problem-solving, and customer service skills

Before you apply

This role requires a background check and fingerprint verification. You must be available for 24/7 rotational shifts, including nights.

This is a remote position.