Customer Service Representative At Aggieland Safari TX

Aggieland Safari; Bryan (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Aggieland Safari in Bryan, TX is seeking a part-time non-exempt Customer Service teammate for seasonal or long-term summer coverage. The role supports admissions, gift shop, and custodial tasks, with shifts typically 8am–6pm and weekends/holidays required.

Candidates must be 18+, legally eligible to work in the United States, and able to lift 50 pounds. Open availability is preferred; there are outdoor stations and a need for friendly guest service, punctuality, and a clean work environment.

Qualifications

• Must be 18 years of age or older.
• Legally authorized to work in the United States.
• Available to work weekends and holidays as needed.
• Able to lift 50 pounds regularly.

Responsibilities

• Greet and assist customers at admissions and throughout the park.
• Answer guest questions and provide accurate information.
• Maintain cleanliness and order in guest areas and kiosks.
• Assist with inventory and point-of-sale transactions.
• Help monitor park rules and guest interactions.

Skills

Customer service

Punctual

Communication skills

Tools

Square

FareHarbor

Job description

Aggieland Safari in Bryan, TX is looking for a part time non-exempt workers to join our Customer Service team (long-term or seasonally for the summer). We are located on 18075 FM 974. Our ideal candidate is punctual, strives to enhance the guest experiences, and prioritizes work environment cleanliness .

We are looking for a motivated individuals interested in roles within our customer service departments. This position reports to the Customer Service Managers and the Park Director, and will assist in the daily operations of our park admissions, animal food sales, gift shop, and custodial duties.

Eligible applicants must have open availability and understand that they are expected to work most weekends and holidays. Aggieland Safari is routinely open Thursday through Monday from 9am-5pm. Shifts are scheduled between the hours of 8am and 6pm.

The following exceptions apply:

• Closed Thanksgiving day, Christmas eve, & Christmas day
• Open Monday - Sunday the week of Thanksgiving (excluding the holiday above)
• Open Monday - Sunday the week before Christmas
• Open Monday - Sunday the week of Christmas
• Open Monday - Sunday the week of New Years
• Open Monday - Sunday March 9th through 22nd

Eligible applicants should be comfortable working in all weather conditions, as our retail and admissions have outdoor stations/kiosks. The applicant should be able to lift 50 pounds regularly. Applicants must pass a background check.

Experience required:

At least 18 years of age or older.

Legally authorized to work in the United States.

Available to work during the holiday weeks listed above (e.g. weeks of Thanksgiving, Christmas, & New Years)

Available to work 8-20 hours each week

• Priority will be given to applicants with open availability.
• Priority will be given to applicants with availability to work 20+ hours a week during holidays and during the summer months of May-August.

Available to work at least 2 Saturdays and 2 Sundays per month.

Experience preferred:

Proven experience in customer service.

Use of Square, FareHarbor, or similar transaction software.

Current CPR/FA Certification or ability to obtain

Examples of Work:

Greets and receives customers in a welcoming manner.

Responds to customers' questions.

Informs guests of all the rules of the park and helps monitor guest interactions.

Assists with inventory, including stocking merchandise.

Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.

Processes payments by totaling purchases, processing checks, cash, and credit and debit cards.

Performs routine custodial duties for the park to maintain a clean and welcoming environment for customers. This includes scheduled custodial shifts in addition to other direct customer facing shifts.

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Other Information

There is the potential for park operating hours to be modified the months of March through June to an "open Monday - Sunday" structure, thereby allowing for additional shifts throughout that time frame.

Applicants with interest in cross-training into other departments are encouraged to communicate this during the application and/or interview process for consideration by the management team.

Please allow at least 10 days for application review prior to reaching out for updates.