Customer Service Representative Administrator - US Remote

Motorola Solutions; Georgia; Remote; USD 46,000; Full time

Job summary

A leading technology and public safety solutions firm is seeking a Customer Service and Account Management professional. This role offers a salary up to $45,760 and opportunities for remote work anywhere within the continental U.S. Candidates should have at least 2 years of relevant experience, including strong phone skills and proficiency with G-Suite and MS Office. Comprehensive benefits and a supportive company culture are included.

Benefits

Comprehensive benefits package

Incentive bonus plans

Generous paid time off packages

Qualifications

• Minimum of 2 years Customer Service and Account Management experience.
• Strong phone skills with the ability to give clear and concise direction.
• High level of experience using G-Suite, MS Office, and related applications.

Responsibilities

• Maintain account orderliness and ensure field agents are assigned to each account.
• Update accounts with new information received from clients.
• Communicate escalated information to clients or supervisors as needed.
• Facilitate the successful recovery of assigned collateral.
• Demonstrate product and service knowledge while initiating required actions.

Skills

Customer Service

Account Management

Phone Communication

G-Suite

MS Office

Education

High School Diploma or GED

Job description

Overview

Employer Industry: Technology and Public Safety Solutions

What to Expect

• Salary up to $45,760
• Opportunity for career advancement and growth within the organization
• Work remotely anywhere within the continental U.S.
• Comprehensive benefits package including medical, dental, vision, and 401K
• Incentive bonus plans and generous paid time off packages
• Supportive and community-focused company culture

Responsibilities

• Maintain account orderliness and ensure field agents are assigned to each account
• Update accounts with new information received from clients
• Communicate escalated information to clients or supervisors as needed
• Facilitate the successful recovery of assigned collateral
• Demonstrate product and service knowledge while initiating required actions

Qualifications

• High School Diploma or GED
• Minimum of 2 years Customer Service and Account Management experience
• 2+ years experience with collateral repossession preferred
• Strong phone skills with the ability to give clear and concise direction
• High level of experience using G-Suite, MS Office, and related applications

Preferred Qualifications

• Collections/Credit experience would be beneficial
• Detail-oriented with strong multi-tasking and organization skills