Customer Service Representative (8708) - Dyersburg, TN

Domino's; Dyersburg (TN); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Flexible scheduling

Promotional opportunities

Job summary

Domino's is seeking a Customer Service Representative to provide excellent service and efficiently handle customer orders in Dyersburg, TN. The position offers flexible full-time and part-time shifts, catering to diverse schedules.

Applicants must be at least 16 years old and able to pass a background check. Responsibilities include processing orders, managing food deliveries, and maintaining the cleanliness of the work area. There are opportunities for advancement within the company.

Qualifications

• Must be 16 years of age or older.
• Ability to pass a background check.
• Strong mathematical skills for handling monetary transactions.

Responsibilities

• Provide excellent customer service.
• Process orders accurately and efficiently.
• Manage food deliveries and maintain cleanliness.

Skills

Customer service skills

Mathematical accuracy

Verbal and written communication

Ability to follow directives

Job description

Customer Service Representative (8708) – Dyersburg, TN

Full-time position.

Job Requirements

Must be 16 years of age or older. Must be able to pass a background check. Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Ability to follow directives, perform repetitive tasks, work alone and well with others, work well under stress, meet strict quality control standards, provide excellent customer service, analyze and compile data, make good judgments and decisions.

Work Conditions

Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks; sudden changes in temperature; fumes from food odors; exposure to cornmeal dust; compact work areas including walk‑in cooler; hot surfaces/tools including ovens reaching 500 degrees or higher; sharp edges and moving mechanical parts.

Physical Duties & Requirements

Lifting: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions up to 3' × 1.5'. Cases are usually lifted from the floor and stacked onto shelves up to 72" high.

Climbing: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, and perform maintenance.

Forward Bending: At the pizza assembly station, the forward bending at the waist is necessary for approximately 30–45 seconds at a time, repeated continuously throughout the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching and bending are performed occasionally to stock shelves and clean low areas.

Reaching: Reaching is performed continuously upward, downward, and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on signs, and lift and lower objects to and from shelves. Workers reach down to perform tasks such as scooping cornmeal from a plastic barrel, washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks: Eye‑hand coordination is essential. Use of hands is continuous during the day. Frequent activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team members must be able to grasp cans, the pizza cutter and pizza peel, and pizza boxes.

Sensing: Talking and hearing on telephone. Depth perception and near/mid‑range vision required for most in‑store tasks. Ability to differentiate between hot and cold surfaces. Far and night vision required for driving.

Opportunity

Our Customer Service Representatives have the opportunity to work a schedule that works with their lives, with flexible full‑time and part‑time shifts. Domino’s also offers a variety of promotional opportunities such as Shift Lead, Assistant Manager, General Manager and beyond. In fact, 90 % of Domino’s franchise owners started out as delivery drivers for Domino’s.

Diversity

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.