Customer Service Representative (6113) - Jackson, TN - S. Highland Ave

Domino's; Jackson (TN); On-site; USD 25,000 - 35,000; Full time

Job summary

Domino's in Jackson, TN is looking for a Customer Service Representative to provide excellent service and process orders. The role offers flexible full-time and part-time shifts to fit with your life.

This position requires strong communication skills and the ability to handle cash accurately. Employees may encounter varying temperatures and must be able to perform physical tasks including lifting up to 50 pounds.

Join our diverse team and grow into roles such as Shift Lead or Assistant Manager!

Qualifications

• Must be 16 years of age or older.
• Must be able to pass a background check.
• Ability to quickly add, subtract, multiply, and divide accurately.

Responsibilities

• Take and process customer orders.
• Provide excellent customer service.
• Analyze and compile customer data.

Skills

Ability to communicate effectively

Customer service skills

Basic math skills

Job description

Customer Service Representative (6113) - Jackson, TN - S. Highland Ave

• Full-time
• Job Category Org: Store Customer Service Rep

Job Requirements:

Must be 16 years of age or older. Must be able to pass a background check. Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. The ability to follow directives, perform repetitive tasks, work alone and well with others, work well under stress, meet strict quality control standards, provide excellent customer service, analyze and compile data, make good judgments and decisions.

Work Conditions:

Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

Sudden changes in temperature in work area and while outside – In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

Fumes from food odors.

Exposure to cornmeal dust.

Compact work areas including walk-in cooler.

Hot surfaces/tools including oven reaching 500 degrees or higher.

Sharp edges and moving mechanical parts.

Physical Duties & Requirements: Including but not limited to:

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, and perform maintenance.

Forward Bending

Forward bending at the waist is necessary at the pizza assembly station. Toeroom is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30-45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching and bending performed occasionally to stock shelves and clean low areas.

Reaching

Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform tasks such as scooping cornmeal from a plastic barrel, washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day. Frequent activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team members must be able to grasp cans, the pizza cutter and pizza peel, and pizza boxes.

Sensing

Talking and hearing on telephone. Depth perception as well as near and mid-range vision required for most in-store tasks. Ability to differentiate between hot and cold surfaces. Far and night vision required for driving.

Opportunity: Our Customer Service Representatives have the opportunity to work a schedule that works with their lives with flexible full-time and part-time shifts. Domino’s also offers a variety of promotional opportunities such as Shift Lead, Assistant Manager, General Manager and beyond!

Diversity: Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.