Customer Service Representative (2) - FT

Nozzle Nolen, Inc.; West Palm Beach (FL); Vor Ort; USD 25.000 - 30.000; Vollzeit

Benefits dieser Stelle

Health insurance

Paid time off

Paid training

Zusammenfassung

Nozzle Nolen Pest Solutions in WPB is seeking a Customer Service Representative to be the friendly voice for our customers. You will manage calls, emails, and account details while delivering top-notch service in a fast-paced environment, with opportunities to grow within the company.

We offer paid training, a supportive team, and benefits including health insurance and paid time off. Join a family-owned company that values work-life balance and community protection.

Qualifikationen

• High School diploma or equivalent.
• At least 1 year of customer service experience.
• Strong communication skills.
• Basic computer skills and willingness to learn new tools (Microsoft Office a plus).
• Ability to multitask in a fast-paced environment.
• Flexible to work shifts, including weekends and holidays.

Aufgaben

• Be the friendly voice our customers love to hear—answer questions, solve problems, or simply make someone’s day better.
• Manage incoming and outgoing calls, emails, and more.
• Maintain accuracy when updating and logging customer accounts.
• Learn about our products and services and share knowledge to help customers find the right solutions.
• Collaborate with a team that strives to exceed customer expectations and deliver top-notch service.
• Stay calm under pressure and maintain empathy during busy periods.

Kenntnisse

Customer service

Communication

Multitasking

Problem-solving

Attention to detail

Ausbildung

High School diploma or equivalent

Tools

Microsoft Office

Jobbeschreibung

Job Details: Job Location: WPB Corporate Office - WEST PALM BEACH, FL 33407, Position Type: Full Time, Salary Range: $18.00 - $22.00 Hourly, Job Category: Customer Service, Are you ready to kick-start your career in a vibrant and supportive environment?

Join the Team as a Customer Service Representative

At Nozzle Nolen Pest Solutions, we’ve been safeguarding South Florida from pests since 1951. As a third-generation, family-owned business, we are passionate about protecting our community, and we take pride in creating a workplace where our employees thrive. If you're energetic, customer-focused, and ready to make a difference, we want to hear from you!

Why This Job Rocks:

• Vibrant Work Environment: Work with a team of upbeat, supportive colleagues who bring positive energy to every day.
• Learn & Grow: We offer paid training and opportunities to develop your skills while you work.
• Family-Oriented Culture: We treat our employees like family, with a work environment that values balance and well-being.
• Feel Good About What You Do: Protect families, employees, and our community from pests while building meaningful relationships with our customers.
• Awesome Perks: From health insurance to paid time off, we’ve got your back with benefits that matter.

Qualifications: What You'll Do:

• Be the friendly voice our customers love to hear—whether it’s answering questions, solving problems, or simply making someone’s day better.
• Use your multitasking skills to manage incoming and outgoing calls, emails, and more.
• Manage and maintain customer accounts with accuracy and attention to detail.
• Learn all about our products and services and share your knowledge with customers to help them find the perfect solutions.
• Keep things running smoothly by updating customer accounts and ensuring all interactions are logged accurately.
• Collaborate with a team that’s all about exceeding customer expectations and delivering top-notch service.
• Keep cool under pressure and maintain a positive, empathetic approach, even on the busiest days.

What We’re Looking For:

• A positive attitude and a passion for helping others.
• High School diploma or equivalent
• At least 1 year of customer service experience (but if you’re awesome, we’re flexible!).
• Strong communication skills—whether you’re talking or typing, you know how to make a connection.
• Basic computer skills and the ability to learn new tools quickly (Microsoft Office experience is a plus).
• Problem-solving skills—you’re quick on your feet and love a good challenge.
• Ability to multitask and prioritize in a fast-paced environment.
• Flexibility to work shifts, including weekends and holidays, if needed.

Training Requirements:

• Completion of Nozzle Nolen Orientation & Training.
• Ongoing training as identified by supervisors or HR.

Physical Requirements:

• Sitting at a desk and working on a computer for extended periods.
• Occasionally lifting to 10 lbs.