Customer Service Representative (02900) - 407 E University Ave

Domino's; Urbana (IL); On-site; USD 17,000 - 21,000; Part time

Job summary

Domino's in Urbana, IL is seeking a friendly Customer Service Representative to join our crew at 407 E University Ave. You will handle customer orders, operate the POS, assist in pizza preparation, and help maintain a clean, welcoming store.

You should have excellent customer service and communication skills, basic computer ability, and be flexible to work weekends and holidays. Previous food service or cash handling experience is a plus, and lifting up to 25 lbs is required.

Qualifications

• Excellent customer service with a friendly attitude.
• Strong communication skills, both verbal and written.
• Basic computer skills; quick to learn new systems.
• Must multitask with attention to detail.
• Flexibility to work weekends, holidays, and varied shifts.
• Ability to stand for long periods and lift up to 25 lbs.
• Cash handling experience preferred.
• Food preparation knowledge or willingness to learn.
• Ability to follow directions and company policies.
• High school diploma or equivalent preferred.
• Previous experience in food service or customer-facing role is a plus.

Responsibilities

• Answer phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and card transactions, ensuring accurate handling of money
• Deliver outstanding customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment, adhering to food safety and hygiene standards
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various tasks as needed, including cleaning and restocking supplies
• Lift and move items weighing up to 25 lbs as required

Skills

Customer service

Communication skills

Computer skills

Multitasking

Flexibility

Cash handling

Food safety awareness

Learning ability

Education

High school diploma

Job description

Job Description

Join our team as a Customer Service Representative at our Urbana location! We're looking for friendly and professional individuals to provide exceptional service to our customers at 407 E University Ave, Urbana, United States.

• Answer phone calls and take customer orders accurately and efficiently


• Prepare and make pizzas according to company standards and customer specifications


• Process cash and card transactions, ensuring accurate handling of money


• Deliver outstanding customer service, addressing inquiries and resolving issues promptly


• Maintain a clean and organized work environment, adhering to food safety and hygiene standards


• Collaborate with team members to ensure smooth operations during busy periods


• Assist with various tasks as needed, including cleaning and restocking supplies


• Lift and move items weighing up to 25 lbs as required

Qualifications

• Excellent customer service skills with a friendly and positive attitude


• Strong communication abilities, both verbal and written


• Basic computer skills and ability to learn new systems quickly


• Proven multitasking skills and attention to detail


• Flexibility to work weekends, holidays, and various shifts as needed


• Physical ability to stand for extended periods and lift up to 25 lbs


• Cash handling experience preferred


• Food preparation knowledge or willingness to learn


• Ability to follow directions and adhere to company policies and procedures


• High school diploma or equivalent preferred


• Previous experience in food service or customer-facing role is a plus

Additional Information

All your information will be kept confidential according to EEO guidelines.