Customer Service Representative

SBM Offshore; Washington (Washington County); On-site; USD 26,000 - 29,000; Full time

Job summary

SBM Management Services, LP is seeking a Customer Service Representative/Custodian to maintain cleanliness and sanitation in assigned areas. The role supports a team and requires adherence to safety rules and procedures.

Typical duties include operating cleaning equipment, following the daily schedule, and reporting hazardous conditions to supervision. Bilingual ability is a plus, with training provided as needed.

Qualifications

• No specific education requirement; 3–6 months training or experience preferred.
• Forklift certification may be required.
• Must be able to read and follow instructions.

Responsibilities

• Perform janitorial duties.
• Operate motorized cleaning equipment.
• Maintain daily upkeep of assigned area.
• Report incidents and hazardous conditions to supervisor.
• Follow safety rules and procedures.

Skills

Bilingual

Communication skills

Reading instructions

Education

No formal education requirement

Tools

Cleaning equipment

Job description

Title:

Customer Service Representative

Job Description:

Job Overview

The Custodian is responsible for the cleanliness and sanitation of all areas assigned.

Roles & Responsibilities

To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

• Perform janitorial duties


• Perform all duties listed on the daily schedule


• Perform Hazardous Waste responsibilities including collecting, classifying, sorting, storing, shipping and receiving, labeling, cleaning, recycling, packaging of special and hazardous waste.


• Operate motorized cleaning equipment


• Maintain daily upkeep of assigned area


• Report incidents and hazardous conditions to supervisor


• Comply with safety rules, policies, and procedures


• Stop at risk behavior of others and self


• Perform work assignments in a team with other employees


• Perform repetitive tasks


• Maintain clean work area


• Follow all protocols, company procedures, policies, and rules


• Take direction and respond to supervision


• Talk with lead, supervisor, co-workers, managers, and customers in a professional manner


• Fill in during staff shortage


• Support shift lead in completing punch-list items


• Use proper personal protective equipment


• Present a professional appearance and conduct


• Understand customer service and satisfaction


• Understand reporting systems, and of the environment

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Education and/ or Experience: No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.

Certificates, Licenses, Registrations: May be required to have a valid driver’s license.Completed all safety and task training certification. May be required to be forklift certified.

Knowledge, Skills, and Abilities

• Bilingual a plus


• Ability to read and interpret instructions, procedures, manuals, and other documents


• Strong verbal and written communication skills


• Knowledge of cleaning methods and equipment and willing to share with team


• Knowledge of the upkeep and care of the cleaning equipment


• Knowledge of cleaning compounds and chemicals, and their safe, efficient use

Supervisory Responsibilities

This position has no supervisory responsibilities.

Physical Demands & Work Environment

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.


• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job

Compensation and Shift:

Monday-Friday 5:30pm-10:30pm

$19.60-$20.60 per hour

Benefits:

SBM offers comprehensive benefit packages. For information about SBM’s benefits, please visit SBM’s website at:

www.sbmmanagement.com/careers, Careers – SBM

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.