Customer Service Representative

Fortune Brands Innovations, Inc.; United States; Remote; USD 30,000 - 45,000; Full time

Job summary

A reputable company in the United States seeks a Customer Service Representative to provide exceptional support regarding product inquiries. Responsibilities include handling a high volume of calls, developing product knowledge, and navigating databases for timely responses. Required qualifications include a high school diploma and customer service experience. Training is available from December 1 to December 30, 2025.

Qualifications

• Experience in a customer service position; call center experience preferred.
• Ability to navigate multiple screens and systems proficiently.
• Must meet internet speed requirements and have a safe, secure workspace.

Responsibilities

• Handle and resolve a high volume of incoming calls.
• Develop and maintain knowledge of products and procedures.
• Navigate multiple databases to deliver timely responses.

Skills

Customer service experience

Proficient PC skills

Ability to navigate multiple systems

Education

High School diploma or equivalent

Job description

A company is looking for a Customer Service Representative to provide exceptional support to consumers regarding product inquiries.

Key Responsibilities

• Handle and resolve a high volume of incoming calls by identifying issues and providing solutions
• Develop and maintain knowledge of products and procedures to assist consumers effectively
• Navigate multiple databases to deliver timely responses to consumer inquiries

Required Qualifications

• High School diploma or equivalent
• Experience in a customer service position is required; call center experience is preferred
• Proficient PC skills, including the ability to navigate multiple screens and systems
• Must meet internet speed requirements and have a safe, secure workspace
• Availability for training from December 1, 2025, to December 30, 2025