Customer Service Representative

GC Services Limited Partnership d/b/a InteLogix; United States; Remote; USD 35,000 - 45,000; Full time

Job summary

A customer service company is seeking a Customer Service Credit Representative to provide remote solutions and support. Responsibilities include reviewing orders, negotiating payment arrangements, and documenting account activity. Ideal candidates should have a high school diploma or equivalent, and call center or collections experience is preferred. Strong communication skills are essential for this role.

Qualifications

• Must be 18 years of age or older.
• Preferred: BA degree.
• Call Center or Collections experience preferred.
• Ability to stay engaged on the phone with minimal distractions.
• Internet speed of at least 10 MBPS download and 5 MBPS upload.

Responsibilities

• Review orders for errors, verify information, and make outbound calls as necessary.
• Negotiate and process payment arrangements on customer accounts.

Skills

Customer service skills

Communication skills

Problem-solving ability

Education

High School Diploma or equivalent

Job description

A company is looking for a Customer Service Credit Representative to provide solutions and support to customers remotely.

Key Responsibilities

• Review orders for errors, verify information, and make outbound calls as necessary
• Negotiate and process payment arrangements on customer accounts while adhering to established procedures
• Document account handling activity accurately and educate customers on account status and payment options

Required Qualifications

• Must be 18 years of age or older
• High School Diploma or equivalent required; BA degree preferred
• Call Center or Collections experience preferred
• Ability to remain engaged on the phone throughout the shift with minimal distractions
• Internet speed of at least 10 MBPS download and 5 MBPS upload