Customer Service Representative

Shankar Distillers LLC; United States; Remote; USD 36,000 - 50,000; Full time

Job summary

A dynamic company is seeking a Customer Service Representative to join their fully remote team. In this role, you will provide excellent customer support through various channels, resolve complaints, and document interactions. Ideal candidates will have customer service experience, excellent communication skills, and a quiet workspace. Flexibility in schedule is required, including possible evenings and weekends.

Qualifications

• Previous customer service or support experience.
• Ability to work independently and manage time efficiently.
• Quiet, distraction-free home workspace.

Responsibilities

• Provide excellent customer support via phone, email, and/or live chat.
• Resolve customer complaints or concerns promptly and professionally.
• Document interactions and maintain accurate customer records.

Skills

Excellent communication skills

Problem-solving skills

Time management

Tech-savvy

Tools

CRM systems

Support software

Job description

A company is looking for a Customer Service Representative to join their fully remote team.

Key Responsibilities:

• Provide excellent customer support via phone, email, and/or live chat
• Resolve customer complaints or concerns promptly and professionally
• Document interactions and maintain accurate customer records in the CRM system

Requirements:

• Previous customer service or support experience (remote experience a plus)
• Ability to work independently and manage time efficiently
• Tech-savvy and comfortable using CRM systems and support software
• Quiet, distraction-free home workspace with a reliable internet connection
• Availability for a flexible schedule, including evenings or weekends if needed