Customer Service Representative

Energy Innovation Corp; Trenton (NJ); On-site; USD 95,000 - 136,000; Full time

Benefits offered by this job

Mentorship

Benefits

Grow in NJ

Job summary

Apollo, based in Trenton, NJ, is seeking a senior Customer Service Representative who thrives in high-trust, initiative-driven environments. The role rewards accountability and ownership, with a starting pay range of $95,000–$136,000 and a path to mentorship and growth without relocating.

You will engage in sales-marketing conversations, collaborate with product and finance teams, build a regional reference network, and continuously refine pitches to close deals.

Qualifications

• Comfort interpreting data and translating findings into clear recommendations.
• An appetite for ownership that scales with the stakes.
• Hands-on Verbal Communication experience that survives a whiteboard interview.
• Hands-on experience with modern Time Management workflows and tooling.
• A portfolio that speaks louder than any line on your resume.
• 5+ years putting Twilio Flex to work in a sales marketing setting.

Responsibilities

• Plant Apollo in the sales marketing conversations buyers already trust.
• Sniff out the Twilio Flex gap that's leaking deals at handoff.
• Collaborate with product teams to position new offerings in the Trenton region.
• Talk numbers with finance, then talk vision with prospects.
• Build the Trenton reference network that closes deals for you.
• Pitch, listen, adjust, and pitch again until the sales marketing deal lands.
• Bridge Outbound Calling reporting and the story your CMO needs to hear.

Skills

Data interpretation

Ownership mindset

Verbal communication

Time management

Twilio Flex experience

Tools

Twilio Flex

Job description

Demand generation is messy, human, and rarely linear, which is why Apollo's Customer Service Representative opening rewards high-trust thinkers over checklist followers. The whole arrangement rewards initiative — $95,000 - $136,000 to start, sales marketing ownership throughout, and Apollo backing every step.

Key Responsibilities

• Plant Apollo in the sales marketing conversations buyers already trust
• Sniff out the Twilio Flex gap that's leaking deals at handoff
• Collaborate with product teams to position new offerings in the Trenton region
• Talk numbers with finance, then talk vision with prospects
• Build the Trenton reference network that closes deals for you
• Pitch, listen, adjust, and pitch again until the sales marketing deal lands
• Bridge Outbound Calling reporting and the story your CMO needs to hear

What You'll Bring

• Comfort interpreting data and translating findings into clear recommendations
• An appetite for ownership that scales with the stakes
• Hands-on Verbal Communication experience that survives a whiteboard interview
• Hands-on experience with modern Time Management workflows and tooling
• A portfolio that speaks louder than any line on your resume
• 5+ years putting Twilio Flex to work in a sales marketing setting

From its base in Trenton, NJ, Apollo has spent the last decade making Innovation dramatically less painful for sales marketing teams everywhere. Around here, "I don't know yet" is a perfectly respectable sentence and often the start of something good.

We start the conversation at $95,000 - $136,000 and end it with mentorship, benefits, and the flexibility to grow without relocating from NJ.

Newly timestamped, Apollo keeps this senior opening on the active board.