Customer Service Representative

TEKsystems; St. Louis (MO); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical/dental/vision

Critical Illness/Accident/Hospital

401(k) Retirement Plan

Life Insurance

Disability insurance

HSA

Transportation benefits

Employee Assistance Program

PTO/Vacation/Sick Leave

Job summary

TEKsystems is seeking an onsite, contract-to-hire Customer Service/Order Management professional in St. Louis, MO. The role centers on processing orders, forecasting with customers, and coordinating with Sales and Logistics to ensure timely shipments.

Responsibilities include managing quotes and inquiries, maintaining records, and collaborating with internal partners. The position emphasizes accuracy, multitasking, and professional communication while operating in a fast-paced distribution

Qualifications

• Bachelor's degree required, preferably in business, marketing or finance.
• Strong prioritization, planning and analytical skills.
• Excellent oral, written and computer skills.

Responsibilities

• Manage customer purchase orders from entry to invoicing, handling inquiries and forecasts.
• Analyze inventory and customer demand, meet with customers to capture forecasts in SAP.
• Collaborate with Sales, Demand Planner and Logistics to support customer needs.
• Maintain customer records and report information; build relationships with customers and internal partners.
• Foster teamwork and back up colleagues as needed; coordinate with 3rd party warehouses.

Skills

Customer service

Customer support

Education

Bachelor's degree

Tools

SAP

Salesforce

Job description

Description

This position will be responsible for coordination of all activities necessary to provide sales, service and distribution support to our customers. Job duties will include order entry and management of sales orders for domestic customers, analysis and management of inventories throughout the distribution network and analysis of customer demand data. This position runs through their busy season. Most candidates will get hired in other areas after peak season.

Responsibilities

• Manage customer purchase orders, including order entry to invoicing, customer requests, inquiries, complaints, and entering forecasts
• Analysis of inventory and customer demand - meetings with customers to get forecast and enter into SAP
• Partner with Sales in support of customer needs - Working closely with Demand Planner and Logistics Team
• Manage customer records and report customer information
• Build relationships with customers and internal partners
• Foster teamwork
• Back-up colleagues as needed
• Working w/ 3rd Party Warehouses and staying close to customer shipments to make them aware of any delays or if shipment is on time
• This position is very email heavy / rarely making phone calls but still in a phone queue

Skills

Customer service, Customer support

Top Skills Details

Customer service,Customer support

Additional Skills & Qualifications

Bachelors Degree Required, preferably in business, marketing or finance. Qualifications include, strong prioritization, planning and analytical skills.

Must work well under pressure and with time demands.

Must be self-motivated, extremely organized, able to multi-task, and have the ability to work well with others. Excellent oral, written and computer skills, including Excel and Word. 1-2 years relevant previous sales, customer service (retail/restaurant), supply chain or manufacturing experience.

SAP and Salesforce is desired but not required (this will be taught in training)

Experience Level

Entry Level

Job Type & Location

This is a Contract to Hire position based out of St. Louis, MO.

Pay And Benefits

The pay range for this position is $22.00 - $22.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&DD for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a fully onsite position in St. Louis, MO.

Application Deadline: This position is anticipated to close on Sep 11, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.