Customer Service Representative

Giltner Transportation; Springdale (AR); On-site; USD 30,000 - 75,000; Full time

Job summary

An established industry player is seeking a dynamic Customer Service Representative to join their growing operations team. This role offers the chance to excel in a fast-paced environment, where you will set appointments, engage with customers, and utilize various Transportation Management Systems. The company is committed to providing exceptional service and fostering long-term relationships in the logistics sector. With a focus on professional growth and a supportive work culture, this position is ideal for those looking to make a significant impact in customer service while enjoying comprehensive benefits, including medical and dental insurance, paid time off, and a 401(k) plan.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Plan

Flexible Spending Account

Aflac

Qualifications

• Must be able to multi-task in multiple Transportation Management Systems.
• Proficient with Microsoft suite of applications including Word and Excel.

Responsibilities

• Setting pick-up and delivery appointments.
• Utilizing the phone daily to solicit customers for freight.

Skills

Legendary Customer Service Skills

Attention to Detail

Excellent Computer Skills

Typing Speed (50 WPM)

Tools

Microsoft Word

Microsoft Excel

Transportation Management Systems

Job description

Join to apply for the Customer Service Representative role at Giltner Transportation

1 week ago Be among the first 25 applicants

Join to apply for the Customer Service Representative role at Giltner Transportation

Get AI-powered advice on this job and more exclusive features.

Job Position: Customer Service Representative

Location: Springdale, Arkansas

Employment Type: Full-time

Benefits: Benefits include medical, dental, vision, paid time off, and a 401(k)

Business: Freight Brokerage Company

Customer Service Representative Job Description

Giltner Logistics is experiencing market growth in the industry and we are proud to be adding to our operations team. If you are eager to achieve your full potential and join a winning team, Giltner Logistics is anxious to show you what we have to offer.

Customer Service Representative Responsibilities

• Setting pick-up and delivery appointments
• Must be able to multi-task in multiple Transportation Management Systems
• Required to utilize the phone daily to solicit customers for freight
• Must be able to construct a professional email
• Must be able to type at least 50 words a minute and 10-key by touch
• Must be proficient with Microsoft suite of applications to include Word and Excel
  
  

Customer Service Representative Qualifications

• Legendary Customer Service Skills
• High Attention to Detail
• Excellent Computer Skills
• Work Ethic Second to None
  
  

What We Offer

• Opportunity for Professional & Personal Growth
• Medical, Dental, and Vision Insurance
• Flexible Spending Account
• Aflac
• 401(k)
• PTO
  
  

Who We Are

We are Growing! Giltner Logistics is an asset-backed third-party logistics provider that offers a unique solution for its customers. By utilizing our extensive carrier network of over 35,000 carriers as well as our two asset-based sister companies, we provide top-of-the-line service throughout the United States, Canada, and Mexico. Giltner's business practices are based on long-term relationships, which means we give our customers and carriers the respect and service they deserve.

Our corporate headquarters is located in Twin Falls, Idaho, and we have over 40 offices throughout the United States. We pride ourselves on the customer service we offer and the level of work ethic we adhere to.

• Pre-employment reference checks, background check, and drug screen are required for all positions within Giltner.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Truck Transportation

Referrals increase your chances of interviewing at Giltner Transportation by 2x

Sign in to set job alerts for “Customer Service Representative” roles.

Resolution Specialist, Customer Escalations

Customer Relations Representative - State Farm Agent Team Member

Springdale, AR $50,000.00-$75,000.00 3 months ago

Customer Service Representative - State Farm Agent Team Member

Springdale, AR $30,000.00-$45,000.00 3 months ago

Customer Service Representative (Onsite)

Customer Service Representative - Work From Home

Future Opening: Customer Service Representative - State Farm Agent Team Member

Member Services Representative Overnight

Resolution Specialist, Customer Escalations

Customer Relations Specialist - Bentonville

Fayetteville, AR $24,752.00-$31,824.00 4 months ago

Member Services Representative - Part Time

Customer Experience Representative - Onsite

Senior Resolution Coordinator, Contact Center

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.