Customer Service Representative

Appliance & Furniture RentAll; Sioux Falls (SD); On-site; USD 32,000 - 36,000; Full time

Job summary

Appliance & Furniture RentAll in Cheyenne, WY is seeking a Customer Service Representative who will interact with customers to assist with appliance and furniture rentals, deliveries, and setup.

You will resolve inquiries, manage accounts, schedule in-home deliveries, assemble merchandise for display, support marketing efforts, keep the store clean, and maintain delivery vehicle logs, while thriving in a team-driven environment and pursuing growth.

Qualifications

• Customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

Responsibilities

• Help service customers by renting product, collecting and servicing of accounts.
• Schedule and assist in in-home deliveries, set-up, and service calls.
• Assist in set-up and assembly of in-store merchandise for display.
• Assist in marketing efforts.
• Help keep store clean and orderly.
• Keep vehicle log and maintenance record for delivery vehicle.

Skills

Customer service

Communication

Interpersonal skills

Problem solving

Organization

Attention to detail

Teamwork

Job description

Join Our Team at Appliance & Furniture RentAll in Cheyenne, WY!

Are you passionate about providing excellent customer service? Are you looking for career growth opportunities? If so, we have the perfect opportunity for you!

Position Overview:

As a Customer Service Representative at Appliance & Furniture RentAll, you will be the face of our company, interacting with customers on a daily basis to assist them with their appliance and furniture needs. You will handle inquiries, resolve issues, and ensure customer satisfaction.

• Help service customers by renting product, collecting and servicing of accounts.
• Schedule and assist in in-home deliveries, set-up, and service calls.
• Assist in set-up and assembly of in-store merchandise for display.
• Assist in marketing efforts.
• Help keep store clean and orderly.
• Keep vehicle log and maintenance record for delivery vehicle.

Requirements:

• Valid Driver's License with clean driving record
• Ability to lift and carry heavy items
• Excellent communication and interpersonal skills
• Problem-solving abilities and a can-do attitude
• Strong attention to detail and organization skills
• Ability to work independently and as part of a team
• Previous customer service experience is a plus

About Us:

Appliance & Furniture RentAll has been serving the Cheyenne community for almost 30 years, providing quality appliances and furniture for rent at affordable prices. We are committed to customer satisfaction and strive to make the rental process as seamless as possible for our clients. Join us in our mission to provide exceptional service to our customers!